About 8x8 Cloud Communication Platform
8x8 Cloud Communication Platform is a communication software from 8x8 that provides a solution for multinational customers with a global presence in Asia. It includes Connected Teams, Customer Support, Frontline Teams, Omnichannel Experiences, and Workforce Management so businesses can effectively communicate and collaborate across different regions. The platform is designed to support diverse communication needs while ensuring consistent customer experiences. The integration of omnichannel capabilities allows organizations to engage with clients through various channels, improving reach and interaction. Key capabilities: Connected Teams Customer Support Frontline Teams Omnichannel Experiences Workforce Management Best for: multinational companies that need reliable communication solutions across global markets.
8x8 Cloud Communication Platform Details
8x8 Cloud Communication Platform's In-App Market Place
Does 8x8 Cloud Communication Platform have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), INR (₹), MXN (Mex$), SGD (S$), HKD (HK$)
Pros & Cons
- Provides geographic PSTN numbers and DID numbers for major cities
- Offers unlimited calling plans
- Leverages a global platform with multiple cloud regions and local interconnects
- Centralized management simplifies administration and speeds up deployments.
- Adding new employees and offices is easy and can be managed centrally
- specific pricing details are not provided
- detailed information about specific call features (e.g., call recording, advanced routing, reporting) is not readily available.
- Businesses operating in less common locations might still face challenges.