Cisco BroadWorks

Cisco BroadWorks is an enterprise-grade cloud calling and collaboration platform, positioned as a leading global solution for business communications. It is hosted by Cisco's service provider partners and supports over 26 million users. The platform provides a comprehensive suite of PBX features, such as hunt groups, auto-attendants, and unified messaging, along with contact center capabilities. A key aspect of BroadWorks is its integration with Cisco Webex, aiming to deliver a complete range of enterprise communication and collaboration tools. It emphasizes high reliability, with up to 99.999% availability, and adherence to security and data privacy regulations. As it is sold through partners, pricing is not publicly available and requires contacting a sales partner. The platform is a cloud-based service, accessible via web browsers.