RingEX logo

RingEX

by RingCentral
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ActiveCloud
Quick facts
VendorRingCentral
Year launchedN/A
StatusActive
LocationBelmont, California
Countries servedN/A
Languages6
Integrations10+
Free tierNO
Free trialYES
Contact salesYES

About RingEX

RingEX is a unified communications platform that combines AI-powered calls, video meetings, messaging, SMS, and fax into a single application.

RingEX, from RingCentral, is an AI-powered unified communications platform that consolidates business calls, video conferencing, team messaging, SMS, and fax into a single application. It aims to streamline workflows for businesses of all sizes, from small businesses to large enterprises. The platform leverages AI to enhance productivity with features like real-time call transcriptions, automated meeting summaries, and an AI assistant for composing professional messages. RingEX is accessible across desktop and mobile devices, ensuring connectivity for remote and distributed teams. It offers robust integration capabilities with over 500 applications, including major CRM and productivity suites. Pricing is available on a per-user basis with a 14-day free trial offered for new subscribers. Support is available through a comprehensive online knowledge base, and users can contact support for further assistance.

Pros & Cons

Pros
  • Combines calls, video, messaging, and fax into a single unified application.
  • Integrates AI to automate tasks like note-taking, transcriptions, and meeting summaries.
  • Offers extensive integrations with over 500 business applications.
  • Provides a reliable service with a 99.999% uptime SLA.
  • Supports global teams with international numbers and multi-language capabilities.
Cons
  • SMS functionality is not available during the free trial period.
  • The sheer number of features may present a learning curve for new users.
  • Some advanced AI features and add-ons come at an additional cost.

Features

Key features

Unified Communications

Combines calls, video meetings, messaging, SMS, and fax in one application.

AI-Powered Features

Includes AI-driven call notes, transcriptions, message translation, and writing assistance.

Mobile and Desktop Apps

Allows users to stay connected and manage communications across mobile, desktop, and tablet devices.

Intelligent Call Management

Offers flexible call routing, call delegation, and focus modes.

Global Connectivity

Supports global teams with features like local numbers and in-app translations in multiple languages.

Additional features

AI Receptionist

Automates call answering and routing 24/7, handles FAQs, and schedules appointments.

AI Virtual Assistant (AVA)

Captures notes, provides real-time translations, and automates workflows during calls.

AI Conversation Expert (ACE)

Analyzes conversations to provide insights on trends, gaps, and opportunities.

Team Chat

Provides a space for teams to chat, share files, and manage projects.

Business SMS

Enables sending and receiving business text messages, with AI-powered automated responses.

Video Meetings

Offers AI-powered video conferencing with live transcriptions, summaries, and recaps.

Fax

Includes integrated online fax capabilities.

Integrations

Connects with over 500 business applications, including Salesforce, Google, and Microsoft Teams.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

—
Countries served
6
Interface languages
1
Billing currencies

Interface languages

EnglishFrenchGermanItalianSpanishPortuguese

Billing currencies

🇺🇸USD

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