99minds logo

99minds

by 99minds · Since 2021
No reviews yet
Active1+ countriesCloud
Quick facts
Vendor99minds
Year launched2021
StatusActive
Location750 Lexington Ave, NY 10022, United States
Countries served1+
Languages1
Integrations34+
Free tier
Free trialYES
Contact salesYES

About 99minds

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99minds by 99minds is a customer loyalty software solution designed to help businesses retain and engage their customers effectively. One of its standout features is its ability to create personalized loyalty programs based on customer behavior and preferences, ultimately driving repeat business and increasing customer lifetime value. The user interface of 99minds is intuitive and user-friendly, making it easy for businesses to set up and manage their loyalty programs. The design elements are clean and modern, enhancing the overall user experience. The dashboard provides a comprehensive overview of customer data, allowing businesses to track customer engagement and loyalty program performance effectively. What sets 99minds apart from its competitors is its advanced segmentation capabilities, which enable businesses to target specific customer groups with personalized offers and rewards. The software also offers automated marketing campaigns, helping businesses to engage with their customers at key touchpoints throughout the customer journey. In terms of performance, 99minds is fast, efficient, and reliable, even when handling large datasets or complex operations.

Pros & Cons

What users like
  • +Omnichannel Support: Seamless integration across online and offline channels.
  • +Customizable Programs: Tailored loyalty and gift card solutions to fit brand needs.
  • +User-Friendly Interface: Easy setup and management without the need for coding.
  • +Comprehensive Analytics: Access to detailed reports for data-driven decision-making.
  • +Dedicated Support: Responsive customer service to assist with setup and troubleshooting.
What users flag
  • Limited International Presence: Primarily focused on the U.S. market.
  • Pricing Transparency: Detailed pricing information requires direct inquiry.
  • Feature Limitations: Some advanced features may be restricted to higher-tier plans.
  • Integration Complexity: Integration with existing systems may require technical expertise.
  • Customization Costs: Additional fees may apply for extensive customization.

Features

Key features

Omnichannel Gift Cards
Issue and redeem gift cards across online stores, physical locations, mobile apps, and digital wallets like Apple Wallet and Google Wallet.
Customizable Loyalty Programs
Design point-based, tiered, cashback, and hybrid loyalty programs tailored to your brand's needs.
Referral Marketing
Create referral programs that incentivize customers to refer friends via SMS, email, and social media.

Additional features

Store Credit Management
Offer store credits for returns, refunds, and rewards, ensuring customer retention and satisfaction.
Automated Workflows
Set up automated campaigns for gift card promotions, loyalty rewards, and customer engagement.
Analytics & Reporting
Access real-time data on gift card sales, redemptions, and customer behavior to optimize marketing strategies.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite

USD 19

Basic

USD 49

Pro

USD 99

Countries & Languages

1
Countries served
1
Interface languages
10
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL

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