Zeal logo

Zeal

by Zeal · Since 2019
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ActiveAvailable globally
Quick facts
VendorZeal
Year launched2019
StatusActive
LocationLondon, GB
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About Zeal

Zeal is a project management software from Zeal that supports team collaboration. It includes task tracking, resource allocation, and performance analytics so teams can manage projects effectively. With a user-friendly interface, Zeal allows users to assign tasks, monitor progress, and gather insights on project performance. Additionally, it supports integration with other tools, making it adaptable to various workflows. Key capabilities: task management resource management reporting and analytics team collaboration integration options Best for: project managers and teams that need to coordinate tasks and monitor project progress.

ZEAL BY ZEAL is a customer loyalty software designed to help businesses transform everyday transactions into meaningful customer relationships. Its primary purpose is to enable merchants to recognize customers at the point of payment, reward repeat visits, and gather actionable insights without disrupting the checkout experience. By leveraging existing payment infrastructure, ZEAL focuses on simplicity, data-driven loyalty, and improved customer retention. The user interface of ZEAL BY ZEAL is clean, modern, and built with non-technical users in mind. Dashboards are visually intuitive, presenting key metrics such as customer visits, repeat rates, and loyalty performance in an easy-to-read format. Navigation is straightforward, allowing merchants to quickly set up campaigns, view analytics, and manage customer engagement tools without a steep learning curve. In terms of functionality, ZEAL BY ZEAL offers core loyalty features such as automatic customer identification, reward programs, customer feedback collection, and behavior analytics. A standout feature is its ability to run loyalty programs directly through payment interactions, eliminating the need for separate apps or physical loyalty cards. This frictionless approach sets it apart from many traditional loyalty platforms.

Pros & Cons

Pros
  • It turns boring card machines into smart tools that actually help you understand who your customers are.
  • You don't have to waste time asking people to scan annoying QR codes or download apps at checkout.
  • It works with the machines you already have, so there is no need to buy expensive new hardware.
  • The "get started for free" option makes it easy for small shops to try without any financial risk.
  • Seeing real-time feedback from every customer helps you fix service issues before they turn into bad online reviews.
Cons
  • The free version is pretty basic, so you’ll likely need to pay the monthly fee for real loyalty.
  • You are stuck relying on your payment provider to be compatible before you can even get it running.
  • If your shop has a spotty internet connection, the "smart" features might lag or fail during busy hours.
  • Older Linux-based machines might not run the software as smoothly as the newer Android-style terminals do.
  • Some privacy-conscious customers might feel a bit uneasy about their payment card being linked to a data profile.

Features

Key features

Smart Card Machine Identification

Converts standard payment terminals into intelligent sensors that recognize individual customers during the transaction process without requiring extra steps.

Frictionless Loyalty Integration

Enables customers to earn and redeem rewards automatically at the point of sale, eliminating the need for physical cards, QR codes, or external apps.

Actionable Customer Insights

Provides a dashboard that tracks in-store behavior and spending patterns to offer merchants data visibility similar to e-commerce platforms.

Flexible Loyalty Tiers

Offers three distinct paths—Micro Loyalty, Loyalty Link, or a Branded App—to match a business’s specific digital maturity and goals.

Omni-channel Feedback Collection

Triggers branded feedback prompts directly on the card machine screen immediately after a payment is completed to capture real-time customer sentiment.

Plug-and-Play Remote Activation

Deploys through existing payment providers and card machines via remote software updates, requiring zero hardware changes or manual setup from the merchant.

Additional features

Customer Identification

Automatically recognizes who is paying to bridge the gap between anonymous transactions and known customer profiles.

Seamless Loyalty

Automates the granting of points and rewards during the payment flow to ensure a zero-friction user experience.

Zeal Micro Loyalty

Acts as a standalone, no-app solution where the card machine manages customer progress and rewards entirely on its own.

Zeal Loyalty Link

Connects the card machine to a merchant's existing third-party loyalty app to sync points and rewards instantly.

Zeal Loyalty App

Provides a dedicated mobile application where customers can track their rewards and engagement across different Zeal-enabled merchants.

Branded Machine Screens

Allows merchants to customize the terminal interface with their own logos and brand colors for a professional look.

Feedback Collection

Gathers instant customer reviews at the end of every transaction to help businesses improve service quality.

Merchant Dashboard

Offers a centralized hub for viewing real-time transaction history, customer profiles, and store performance.

Advanced Analytics

Generates powerful reports on customer retention, lifetime value, and behavioral trends to inform marketing strategies.

PCI DSS & GDPR Compliance

Ensures that all customer data and payment information are handled according to global security and privacy standards.

Payment Provider Integration

Works with major acquirers and Android/Linux POS systems to allow for wide-scale, remote activation.

Remarketing Tools

Enables businesses to use gathered data for hyper-personalized marketing campaigns targeted at specific customer segments.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

ENGLISH

Billing currencies

🇪🇺EUR

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