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Insight IVR

by Parwan Electronics · Since 1984
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ActiveAvailable globallyCloud
Quick facts
VendorParwan Electronics
Year launched1984
StatusActive
LocationParwan Electronics Corporation 1230 Highway 34 Aberdeen, New Jersey 07747 U.S.A.
Countries servedGlobal
Languages12
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Insight IVR

VoiceSaver® Cloud PBX by PEC Telecom Solutions is a powerful, fully cloud-based business phone system designed to simplify communication and eliminate the limitations of traditional telephony.

VoiceSaver® Cloud PBX by PEC Telecom Solutions is a powerful, fully cloud-based business phone system designed to simplify communication and eliminate the limitations of traditional telephony. It delivers crystal-clear HD voice quality, unlimited inbound and outbound calling, and a wide range of built-in features such as call forwarding, voicemail-to-email, fax services, and interactive voice response (IVR). With no on-site hardware required, businesses can quickly deploy the system and enable employees to work from anywhere using smartphones, computers, or tablets while maintaining their office extensions and professional caller ID. VoiceSaver® seamlessly connects multiple office locations into a single unified system, allowing easy call transfers, shared reception services, and centralized management. Affordable, scalable, and easy to use, it provides a complete communication solution with predictable flat-rate pricing and no hidden fees, making it ideal for businesses looking to modernize their operations and stay connected globally.

Pros & Cons

Pros
  • Fully cloud-based system eliminates the need for expensive PBX equipment, maintenance, and complex wiring.
  • Employees can access office extensions on mobile or desktop devices from any location without needing a VPN.
  • Connects multiple branches into one unified system with internal dialing and shared reception services.
  • Flat-rate plans include calls, texting, and faxing, helping businesses avoid unexpected or high bills.
Cons
  • Call quality and connectivity rely entirely on a stable internet connection.
  • Users must manually update their address for accurate 911 services when working remotely.
  • New users may need time to adjust to the web-based system and drag-and-drop IVR setup.
  • May not support highly specialized hardware used in some legacy industrial environments.

Features

Key features

Free Number Porting

Allows businesses to keep existing local, toll-free, or international numbers by handling the carrier transfer at no additional cost.

Voicemail-to-Email

Delivers voicemails as audio attachments directly to inboxes, featuring optional speech-to-text transcription in seven languages.

CardSaver™ VoIP Billing

A specialized suite for service providers to offer prepaid calling cards, callback services, and ITSP (Internet Telephone Service Provider) solutions.

Virtual Faxing

Includes both Fax-to-Email (PDF attachments) and the ability to send faxes digitally without physical paper or machines.

Advanced IVR (Interactive Voice Response)

A web-driven, drag-and-drop automated attendant that can handle menus, business hours, and even process credit card payments.

Work From Anywhere

Employees can maintain their office extension and full PBX features on any device via the cloud, with no VPN required.

VoiceSaver® SoftPhone

Turns smartphones (iOS/Android) and computers (Windows/Mac) into business phones with HD voice quality and office caller ID.

Unified Communications

Unifies multiple office locations under a single system, allowing for extension-to-extension dialing and shared receptionist services across branches.

VoiceSaver® Cloud PBX

A 100% cloud-based phone system that eliminates the need for on-premise hardware, maintenance, and complicated wiring.

Comprehensive Call Handling

Features a full suite of management tools including Call Screening, Hunt Groups, Call Forwarding, and Simultaneous Ringing.

Additional features

Voicemail-to-Email Transcription

Delivers audio messages to inboxes with optional AI speech-to-text transcription available in seven languages.

Hunt Groups & Simultaneous Ringing

Flexible call routing that rings multiple phones or teams at once to ensure every customer reaches a live person.

Integrated Virtual Faxing

Complete "Fax-to-Email" and "Fax-to-Send" capabilities that eliminate the need for physical paper or fax machines.

Drag-and-Drop IVR

A web-driven Interactive Voice Response system for professional automated menus, directions, and payment processing.

CardSaver™ Billing Suite

A professional billing engine for prepaid cards, ANI postpaid, call shops, and Internet Telephone Service Providers (ITSP).

Multi-Location Unification

Connects multiple global offices under one system with extension-to-extension dialing and shared receptionist services.

VoiceSaver® SoftPhone

Full-featured business phone applications for iOS, Android, Windows, and Mac, enabling HD calls on personal devices.

Advanced Call Management

Includes professional tools for call screening, warm/blind transfers, automated forwarding, and call waiting.

VoiceSaver® Cloud PBX

A 100% hosted phone system that replaces traditional hardware with a cloud-based infrastructure accessible from anywhere.

Free Number Porting

Seamless transfer of existing local, 800-toll-free, and international phone numbers from current carriers at no cost.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
35
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabic.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇸🇪SEK🇩🇰DKK🇳🇴NOK🇭🇰HKD🇸🇬SGD🇮🇱ILS🇿🇦ZAR🇮🇳INR🇷🇺RUB🇹🇷TRY🇹🇭THB🇲🇾MYR🇮🇩IDR🇵🇭PHP🇲🇽MXN🇧🇷BRL🇦🇷ARS🇨🇱CLP🇨🇴COP🇵🇪PEN🇦🇪AED🇸🇦SARQARKWDBHDOMR🇬🇧GBP🇸🇪SEK

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