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AavGo

by AavGo · Since 2023
No reviews yet
Active1+ countries
Quick facts
VendorAavGo
Year launched2023
StatusActive
Location1730 S Amphlett Blvd, Suite 125, San Mateo, California 94402, United States
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact sales

About AavGo

AavGo brings software features together in one system, maintained by AavGo. Public product information is limited, so confirm specific modules with the vendor directly. Key capabilities: Configurable settings and roles Integration support Core workflow management Data export and backup Best for: organizations seeking centralized process management and reporting.

Aavgo’s Smart Reception Solution and 360° Platform is a highly innovative hotel management system designed to streamline operations and enhance the guest experience. By enabling contactless check-in, check-out, and walk-in processing, the platform significantly reduces the need for front-desk staff while maintaining high service standards. Guests benefit from multiple payment options, including cash, card, EMV chip, Google Pay, and Apple Pay, as well as the convenience of QR code-based key dispensing. The system also supports RFID and mobile keys, allowing hotels to upgrade security without changing their existing infrastructure. Beyond basic reception functions, Aavgo provides a comprehensive guest experience app that allows in-house guests to access amenities, request services, and communicate directly with hotel staff via text, chat, or calls. This level of digital engagement ensures that guest needs are addressed quickly, improving satisfaction and positive reviews. On the operational side, the platform offers detailed reporting and analytics, enabling staff to monitor performance, track transactions, and optimize workflow efficiently. Overall, Aavgo combines automation, convenience, and analytics into a unified system that benefits both hotel operators and guests.

Pros & Cons

What users like
  • +Enables fully contactless check-in, check-out, and walk-in processing for guest convenience.
  • +Supports multiple payment options including cash, card, EMV chip, Google Pay, and Apple Pay.
  • +Guests can scan QR codes to instantly receive RFID or mobile keys without staff assistance.
  • +In-house guests can access amenities and services through a digital guest experience app.
  • +Staff can monitor operations with analytics to improve efficiency and reduce operational costs.
What users flag
  • High dependency on technology may create issues if internet or power is interrupted.
  • Initial setup may require staff training to fully leverage the platform’s features.
  • Guests unfamiliar with digital tools may find QR code key dispensing confusing.
  • Hardware like key dispensers may add extra cost to hotel implementation.
  • Complexity of features may overwhelm smaller hotels with simple operational needs.

Features

Key features

Smart Reception
Enables contactless check-in, check-out, and walk-in processing for guests.
Payment Options
Accepts cash, swipe, EMV chip, Google Pay, Apple Pay, and tap payments.
Key Dispensing
Guests can scan a QR code to receive RFID or mobile keys.
Guest Communication
Allows text, chat, or call from the room to reach a live staff member.
Stay Management
Guests can extend their stay and get cash deposits refunded at check-out.
Folio Management
Provides folios via email or print-out for easy record-keeping.
Staff Operations Analytics
Offers reporting and analytics to track hotel performance and optimize workflow.

Additional features

Smart Reception
Enables contactless check-in, check-out, and walk-in processing for guests.
Payment Options
Accepts cash, swipe, EMV chip, Google Pay, Apple Pay, and tap payments.
Key Dispensing
Guests can scan a QR code to receive RFID or mobile keys.
Guest Communication
Allows text, chat, or call from the room to reach a live staff member.
Stay Management
Guests can extend their stay and get cash deposits refunded at check-out.
Folio Management
Provides folios via email or print-out for easy record-keeping.
Staff Operations Analytics
Offers reporting and analytics to track hotel performance and optimize workflow.
Guest Experience App
Lets in-house guests access amenities and services digitally.
Digital Workflow
Improves staff efficiency and productivity through task automation.
Infrastructure Compatibility
No need to change existing hotel infrastructure to implement.
Customer Support
Contact via email, phone, or demo request for assistance.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
19
Billing currencies

Available in

United States and Canada

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇴NOK🇩🇰DKK🇸🇬SGD🇭🇰HKD🇮🇳INR🇰🇷KRW🇿🇦ZAR🇲🇽MXN🇧🇷BRL🇷🇺RUB

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