Abacus 21 Hospitality System logo

Abacus 21 Hospitality System

by Abacus Software
No reviews yet
Active4+ countries
Quick facts
VendorAbacus Software
Year launched
StatusActive
Location2746 Delaware Avenue, Buffalo, NY 14217-2702
Countries served4+
Languages1
Integrations
Free tier
Free trial
Contact sales

About Abacus 21 Hospitality System

Abacus 21 Hospitality System is a management software from Abacus Software that supports hotel and hospitality operations. It provides features such as property management, reservation systems, and revenue management so businesses can effectively run their operations. The software is designed to help manage guest experiences and improve operational efficiency. Users can track bookings, manage inventory, and analyze financial performance in one integrated platform. Key capabilities: property management reservation systems revenue management reporting and analytics guest services Best for: hotel managers and hospitality operators that need a comprehensive solution for managing their properties and guests.

Abacus 21 Hospitality System is a long-standing property management solution tailored for clubs, resorts, hotels, and homeowner associations. Its user interface is practical and straightforward, prioritizing clarity and functionality over modern aesthetics. Dashboards and modules are easy to navigate, allowing staff to manage reservations, point-of-sale, and member services with minimal training. In terms of functionality, the system offers a wide range of tools: reservation and front desk management, food and beverage POS, retail POS integration, member authentication, staff timeclock, and built-in accounting and CRM. It also supports inventory control and menu costing, making it versatile for both lodging and dining operations. A distinctive feature is its strong focus on member and resident management, which sets it apart from competitors that primarily target hotels. On performance and reliability, Abacus 21 is efficient and stable, designed to handle large datasets such as member records, reservations, and POS transactions. While not as visually modern or cloud-native as newer platforms, it delivers dependable performance and has been refined over decades to meet complex hospitality needs.

Pros & Cons

What users like
  • +Comprehensive suite covers reservations, POS, and member management.
  • +Reliable performance handles large datasets without lag.
  • +Specialized modules support clubs, resorts, and associations uniquely.
  • +Built-in accounting reduces need for external financial systems.
  • +Staff timeclock streamlines workforce oversight and approvals.
What users flag
  • Interface design feels outdated compared to modern cloud-native systems.
  • Limited customization may restrict unique branding or workflows.

Features

Key features

POS systems
handheld, kiosk, and touchscreen POS for food, beverage, and retail.
Membership management
authenticate members/residents at check-in and POS.
Accounting management
complete A/P through general ledger integration.
Inventory management
handheld and kiosk tools for requisition, ordering, and physical counts.
Event reservations
manage banquets, parties, and dining reservations.
Facility operations
modules for golf, tennis, spa, ski shops, marina, and concierge.

Additional features

Payroll and HR
timekeeping, scheduling, and employee management.
Tournament management
golf and tennis event handling.
Access control
photo ID cards, barcoding, and compliance tools.
Gift certificates and prize winnings
track credits and rewards.
Website development tools
online integration for reservations and member services.
Fixed assets management
track property and equipment.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

4
Countries served
1
Interface languages
1
Billing currencies

Available in

United StatesCanadaUnited KingdomAustralia

Interface languages

English

Billing currencies

🇺🇸USD

No reviews yet

Be the first to drop a review

Alternatives to Abacus 21 Hospitality System

KR Fewo Verwalter logo

KR Fewo Verwalter

KR Fewo Verwalter by Kufer Richter GbR is a practical and reliable web-based property management…

Acomodeo logo

Acomodeo

Acomodeo is a global serviced apartment booking platform offering verified furnished accommodations in over 185…

Smarthotel logo

Smarthotel

Smarthotel is a hotel management software from Smarthotel Technologies that facilitates the operations of hospitality…

Matrix Hotel logo

Matrix Hotel

Matrix Hotel is a property management software from Oracle that supports hotel operations. It combines…

EAZEMO logo

EAZEMO

EAZEMO is an all-in-one cloud property management software from Eazemo that supports hospitality management for…

Mysoftindia logo

Mysoftindia

Mysoftindia is a software platform from Mysoftindia that provides a comprehensive solution for business management.…

Often compared with Abacus 21 Hospitality System

Compare any two tools →
KR Fewo Verwalter logo
KR Fewo Verwalter
Property Management
0.0
Acomodeo logo
Acomodeo
Travel Management
0.0
Smarthotel logo
Smarthotel
Hotel Channel Management
0.0
Matrix Hotel logo
Matrix Hotel
Hotel Channel Management
0.0