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About Accruent
Accruent is a workplace and asset management software from Accruent that helps organizations unify their built environments for better management of people, places, and resources. It combines workplace management, real estate management, and maintenance management so organizations can effectively manage their assets and improve operations. Additionally, it provides energy management features to support sustainability efforts. Accruent is trusted by over 5,000 businesses, retailers, and manufacturers worldwide, making it a reliable solution for managing diverse environments. The software is designed to be user-friendly, with a resource hub offering insights and support. Key capabilities: workplace management real estate management maintenance management energy management analytics Best for: organizations that need integrated solutions for workplace and asset management.
Accruent EMS is a robust, enterprise-grade solution for workspace and resource management, primarily targeting large corporate and higher education settings seeking to centralize and simplify complex scheduling. Its core strength lies in providing multiple access points: a powerful, though administratively demanding, Desktop Client for expert users, and modern, highly intuitive Web and Mobile Apps (Direct Spaces) designed for everyday users to seamlessly book rooms, desks, and services. This comprehensive approach ensures that while administrators maintain granular control, the end-user experience remains fluid and functional. The software distinguishes itself through innovative features such as IoT sensor integration for real-time space utilization data, enabling organizations to make highly informed optimization decisions. Performance is noted for its reliability and scalability, easily managing large reservation volumes across multi-site environments. Furthermore, EMS offers wide-ranging compatibility and integration with crucial systems, including Microsoft Outlook, Google Workspace, video conferencing tools like Zoom, Student Information Systems (SIS), and even HVAC controls, making it a holistic management hub for facilities and event coordinators.
Pros & Cons
- +Highly reliable property and maintenance management system ideal for multi-site operations, especially in retail and hospitality sectors.
- +User-friendly interface allows non-technical users to manage projects and maintenance tasks efficiently.
- +Improves organization and time management through clear task structures and scheduling features.
- +Enables centralized control of maintenance activities, making it easy to track progress and accountability.
- +Supports document management for maintenance records, project files, and vendor details in one place.
- +Web-based system offers accessibility across departments and multiple locations.
- −Uploading documents can occasionally be slow or problematic, affecting workflow efficiency.
- −Interface may feel outdated and less intuitive compared to newer maintenance software.
- −Customization options for dashboards and reports are limited for specific operational needs.
- −Learning curve can be steep for first-time users unfamiliar with enterprise maintenance systems.
- −Some users report occasional lag or system slowdown when handling large data volumes.
- −Integration with third-party tools may require additional setup or IT assistance.
- −Mobile accessibility, while available, may lack full functionality compared to desktop.
Features
Key features
- Centralized Scheduling
- Enables unified management of meetings, rooms, desks, and shared resources across multiple locations from a single platform.
- Desk & Room Booking
- Simplifies the reservation of desks and meeting rooms via web, mobile, or desktop interfaces.
- Event & Conference Management
- Provides tools for scheduling, planning, and managing large-scale events with catering and setup coordination.
- Direct Spaces AI Booking
- Offers an AI-powered mobile app that allows users to book spaces using natural language commands.
- Integration & APIs
- Supports integrations with Microsoft Teams, Outlook, Zoom, Webex, and other third-party platforms through APIs.
- Hardware & Signage Integration
- Works with room signage displays, kiosks, and digital signage systems for real-time booking updates.
- Reporting & Analytics
- Delivers over 100 built-in reports and a query builder for utilization tracking and custom analytics.
- Check-In & Occupancy Management
- Tracks space usage and attendance with check-in features to prevent no-shows.
Additional features
- Meeting & Room Scheduling
- Create, modify, and cancel reservations including recurring meetings.
- Desk & Hot-Desking Booking
- Book desks easily via mobile, web, or calendar integrations.
- Event & Conference Management
- Manage complex event logistics including resources, catering, and setup.
- Resource Scheduling
- Allocate shared assets like labs, parking spots, and equipment efficiently.
- Desktop & Web Applications
- Access through the EMS Desktop Client or Web App for different user roles.
- Mobile App (Direct Spaces)
- AI-based app enabling quick bookings and location-based space availability.
- Room Sign & Kiosk Apps
- Display real-time room occupancy and upcoming bookings at the room’s entrance.
- Calendar Integrations
- Integrate directly with Microsoft Outlook and Exchange for easy booking.
- Video Conferencing Integrations
- Connects seamlessly with Zoom, Teams, Webex, and Polycom.
- HVAC & Building Automation
- Automates environmental controls based on occupancy via Events2HVAC integration.
- HRIS & Facilities Sync
- Syncs user data and space inventory with HR or facilities systems.
- Custom APIs & Partner Integrations
- Extend EMS functionality with custom applications and partner tools.
- Reporting & Analytics Tools
- Generate utilization, occupancy, and booking performance reports.
- Permissions & Role Management
- Define roles and access levels to control how users interact with EMS.
- Multi-Site Management
- Handle bookings and facilities across several campuses or corporate locations.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Accruent
Accruent is a workplace and asset management software from Accruent that helps organizations unify their built environments for better management of people, places, and resources. It combines workplace management, real estate management, and maintenance management so organizations can effectively manage their assets and improve operations. Additionally, it provides energy management features to support sustainability efforts. Accruent is trusted by over 5,000 businesses, retailers, and manufacturers worldwide, making it a reliable solution for managing diverse environments. The software is designed to be user-friendly, with a resource hub offering insights and support. Key capabilities: workplace management real estate management maintenance management energy management analytics Best for: organizations that need integrated solutions for workplace and asset management.
Accruent Details
Accruent's In-App Market Place
Does Accruent have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)
Pros & Cons
- Highly reliable property and maintenance management system ideal for multi-site operations, especially in retail and hospitality sectors.
- User-friendly interface allows non-technical users to manage projects and maintenance tasks efficiently.
- Improves organization and time management through clear task structures and scheduling features.
- Enables centralized control of maintenance activities, making it easy to track progress and accountability.
- Supports document management for maintenance records, project files, and vendor details in one place.
- Web-based system offers accessibility across departments and multiple locations.
- Uploading documents can occasionally be slow or problematic, affecting workflow efficiency.
- Interface may feel outdated and less intuitive compared to newer maintenance software.
- Customization options for dashboards and reports are limited for specific operational needs.
- Learning curve can be steep for first-time users unfamiliar with enterprise maintenance systems.
- Some users report occasional lag or system slowdown when handling large data volumes.
- Integration with third-party tools may require additional setup or IT assistance.
- Mobile accessibility, while available, may lack full functionality compared to desktop.
Accruent's Support Options
Email Address
support@accruent.comAccruent's Alternatives
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