ACE logo

ACE

by InterProse · Since 1996
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ActiveAvailable globallyCloud
Quick facts
VendorInterProse
Year launched1996
StatusActive
LocationThe InterProse Corporation 13215 SE Mill Plain Blvd. Suite C8, #1035 Vancouver, WA 98684
Countries servedGlobal
Languages13
Integrations5+
Free tier
Free trial
Contact salesYES

About ACE

ACE is a web-based debt collection software platform from InterProse that supports the accounts receivable management (ARM) industry. It combines AI integrations, a native virtual agent, and client access so organizations can manage their debt collections more effectively. With features such as open API integrations and process automation, ACE enables companies to simplify their operations and improve customer interactions. This platform is designed to meet the unique needs of in-house collections, collection agencies, and property management firms. Key capabilities: technology security & compliance in-house collections collection agencies property management Best for: businesses that need efficient debt collection solutions.

InterProse ACE is a cloud-based debt collection software tailored for organizations seeking streamlined operations, automation, and regulatory compliance. The platform eliminates the need for on-premises infrastructure by offering secure browser-based access that supports remote work and flexible deployment. Designed with simplicity and user experience in mind, ACE allows for seamless navigation through a clean and intuitive interface, enabling account managers, collectors, and support teams to manage their workflows efficiently with minimal training. Its open architecture supports real-time data backups and integrations, ensuring business continuity and reducing system downtime. The software automates routine collection tasks and non-revenue-generating activities, improving efficiency while minimizing manual errors. It features robust analytics and reporting tools that help users make data-driven decisions to enhance recovery strategies. With military-grade encryption and multiple backup points, ACE emphasizes data integrity and regulatory compliance, making it a secure option for industries with strict data handling requirements. The system also receives regular monthly updates that introduce new features and ensure users always benefit from the latest technological advancements without incurring additional costs.

Pros & Cons

What users like
  • +Simple and efficient interface for securing payments and resolving accounts
  • +Reliable and enhances client satisfaction and self-sufficiency
  • +Positive customer service experience; users feel supported
  • +Good for internal organization and ongoing improvements
  • +Frequent upgrades that improve functionality and user satisfaction
  • +Strong selling point when attracting new clients
What users flag
  • Some reports of dissatisfaction with company staff and interactions
  • Building personal client relationships may require additional effort
  • Limited feedback available from planning-phase users
  • Occasional frustrations mentioned without detailed context

Features

Key features

Automation of Collection Tasks
Automates routine and non-revenue activities to save time and reduce manual errors.
Real-Time Data Backup & Security
Ensures data integrity, security, and compliance with military-grade encryption and multiple backup locations.
Third-Party Vendor Integration
Connects with preferred third-party services to streamline processes.
Cloud-Based Platform
Access from anywhere, eliminating the need for on-premises infrastructure and servers.
Regular Updates & Innovations
Monthly software upgrades with new features, ensuring users always have access to the latest technology.
User-Friendly Interface
Simplifies account management and workflow navigation with a modern UI.
Analytics & Reporting
Extract valuable insights to optimize collection strategies and performance.

Additional features

Automated Workflows
Reduces manual intervention and speeds up debt recovery processes.
Document Storage & Backups
Secure storage with real-time backups in multiple locations.
Third-Party Integrations
Compatibility with third-party tools to extend functionality.
Multi-Device Access
Use from desktops, tablets, and smartphones.
Security & Compliance Certifications
Meets high standards for data security.
Customizable User Roles
Define access levels and permissions.
Account Management Dashboard
Single-screen oversight of all accounts.
Analytics Dashboard
Valuable data insights for decision-making.
Monthly Upgrades
Continuous improvement with no extra charges.
Client & Vendor Portals
Facilitates communication and data sharing.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
13
Interface languages
12
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseRussianChineseJapaneseKoreanArabicTurkish.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇮🇳INR🇸🇬SGD🇭🇰HKD

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