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Software Status:Active

About ACE

ACE is a web-based debt collection software platform from InterProse that supports the accounts receivable management (ARM) industry. It combines AI integrations, a native virtual agent, and client access so organizations can manage their debt collections more effectively. With features such as open API integrations and process automation, ACE enables companies to simplify their operations and improve customer interactions. This platform is designed to meet the unique needs of in-house collections, collection agencies, and property management firms. Key capabilities: technology security & compliance in-house collections collection agencies property management Best for: businesses that need efficient debt collection solutions.

ACE Details

Vendor
InterProse
Year Launched
1996
Location
The InterProse Corporation 13215 SE Mill Plain Blvd. Suite C8, #1035 Vancouver, WA 98684
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, Turkish.
Users
Debt collectors, Account managers, IT administrators, Compliance officers, Customer service representatives
Industries Served
Debt collection agencies, Financial institutions, Banks, Mediation services
Tags
Debt Collection, Software as a Service (SaaS), Security & Compliance, Automation, Cloud-based

ACE's In-App Market Place

Does ACE have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), CNY (¥), SEK (kr), INR (₹), SGD ($), HKD ($)

Pros & Cons

  • Simple and efficient interface for securing payments and resolving accounts
  • Reliable and enhances client satisfaction and self-sufficiency
  • Positive customer service experience; users feel supported
  • Good for internal organization and ongoing improvements
  • Frequent upgrades that improve functionality and user satisfaction
  • Strong selling point when attracting new clients
  • Some reports of dissatisfaction with company staff and interactions
  • Building personal client relationships may require additional effort
  • Limited feedback available from planning-phase users
  • Occasional frustrations mentioned without detailed context

ACE's Support Options

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