About Act!
Act! is a customer relationship management (CRM) software from Swiftpage that is designed for managing contacts and sales processes. It provides features such as contact management, sales automation, and email marketing, so users can improve their interaction with clients and simplify their sales efforts. The software is customizable and offers integration capabilities with various third-party applications. Act! also includes reporting tools that help track performance metrics and customer interactions. Key capabilities: contact management sales automation email marketing reporting tools third-party integration Best for: small to medium-sized businesses that need a comprehensive solution for managing customer relationships and sales activities.
Act! CRM stands out as a comprehensive platform designed to meet the everyday needs of small and medium-sized businesses. It combines key sales, marketing, and customer management functionalities into an easy-to-navigate interface, helping users stay organized and focused on nurturing client relationships. With over 38 years of experience and a customer satisfaction rate of 93%, Act! delivers powerful tools to engage prospects, streamline sales pipelines, and automate marketing campaigns—all tailored for SMB agility and affordability. Its mobile app allows users to manage contacts and activities on the go, ensuring productivity anywhere. The platform’s integration capabilities extend to popular tools like QuickBooks, Shopify, Mailchimp, Slack, and social media platforms, providing a unified ecosystem to maximize efficiency. Compatibility across Windows, macOS, iOS, Android, and major browsers ensures users can effortlessly access their CRM from any device, anywhere. Core functionalities include contact management, sales tracking, email marketing, appointment scheduling, custom industry data tables, and automation workflows, empowering businesses to grow faster and with more insight. Act! offers numerous features designed to foster relationships and increase revenue.
Pros & Cons
- +Highly customizable: Adjust colors, fonts, layouts, and integrations to fit specific needs.
- +Comprehensive CRM: Supports sales, marketing, and customer relationship management.
- +Robust contact management: Centralized customer data with tracking and reminders.
- +Effective group organization: Helps manage teams and communication through dynamic grouping.
- +Efficient client management: Tracks interactions and maintains detailed client records.
- −Performance issues: Slow load times, crashes, and high memory usage.
- −Frequent technical problems: Software instability and compatibility issues.
- −Unreliable syncing: Poor integration with platforms like Outlook and Google.
- −Version compatibility issues: Problems with outdated interfaces and bugs across versions.
- −Weak email tracking: Limited functionality, especially on mobile and with history retention.
Features
Key features
- 1. Customer Relationship Management
- Centralizes customer data and interaction history for personalized engagement.
- 2. Sales Pipeline & Opportunity Management
- Visual tools to track deals, manage opportunities, and forecast sales accurately.
- 3. Email Marketing & Campaigns
- Create, send, and analyze marketing emails, newsletters, and landing pages with automation.
- 4. Calendar & Activity Management
- Schedule tasks, meetings, and follow-ups to stay organized.
- 5. Custom Industry Tables
- Tailor data management to specific industries like real estate, insurance, or service trades.
- 6. Marketing Automation
- Automate email sequences, customer onboarding, and follow-up campaigns to nurture leads.
- 7. Mobile Accessibility
- Manage contacts, activities, and opportunities from iOS and Android devices anytime, anywhere.
Additional features
- 1. Contact & Lead Management
- Maintain detailed customer profiles, including interaction history and segmentation.
- 2. Dashboard & Reports
- Gain real-time insights on sales, marketing, and customer activity through interactive dashboards.
- 3. Web Integration & Forms
- Capture leads via website contact forms and integrate online chat or appointment schedulers.
- 4. Email & SMS Messaging
- Send personalized correspondence and record messaging interactions directly within the platform.
- 5. Opportunity Tracking
- Manage sales opportunities and close deals faster with interactive quotes and deal stages.
- 6. Website & Marketing Integration
- Sync with website chat, landing pages, and email campaigns to enhance outreach.
- 7. Book & Track Appointments
- Use integrated online scheduling tools for customer appointments.
- 8. Industry-Specific Data Models
- Use custom tables suited for different business types.
- 9. Automated Workflows
- Set rules for lead nurturing, follow-up tasks, and campaign management.
- 10. Customer Insights & Analytics
- Leverage detailed reports and KPIs to guide decision-making.
Pricing
Monthly plans
Standard
USD 30
Premium Desktop
USD 39
Professional
USD 45
Countries & Languages
Interface languages
Billing currencies
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About Act!
Act! is a customer relationship management (CRM) software from Swiftpage that is designed for managing contacts and sales processes. It provides features such as contact management, sales automation, and email marketing, so users can improve their interaction with clients and simplify their sales efforts. The software is customizable and offers integration capabilities with various third-party applications. Act! also includes reporting tools that help track performance metrics and customer interactions. Key capabilities: contact management sales automation email marketing reporting tools third-party integration Best for: small to medium-sized businesses that need a comprehensive solution for managing customer relationships and sales activities.
Act! Details
Act!'s In-App Market Place
Does Act! have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Plans
Monthly plans
Standard
USD 30
Premium Desktop
USD 39
Professional
USD 45
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (CHF), Cny (¥), Try (₺), Rub (₽), Inr (₹), Brl (R$)
Pros & Cons
- Highly customizable: Adjust colors, fonts, layouts, and integrations to fit specific needs.
- Comprehensive CRM: Supports sales, marketing, and customer relationship management.
- Robust contact management: Centralized customer data with tracking and reminders.
- Effective group organization: Helps manage teams and communication through dynamic grouping.
- Efficient client management: Tracks interactions and maintains detailed client records.
- Performance issues: Slow load times, crashes, and high memory usage.
- Frequent technical problems: Software instability and compatibility issues.
- Unreliable syncing: Poor integration with platforms like Outlook and Google.
- Version compatibility issues: Problems with outdated interfaces and bugs across versions.
- Weak email tracking: Limited functionality, especially on mobile and with history retention.
Act!'s Support Options
Email Address
my.renewal@act.comContact
866-873-2006Act!'s Alternatives
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