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About ActionWare

ActionWare is a Customer Relationship Management software from ActionWare that helps manage customer interactions and relationships. It offers Customer Service, Marketing, Sales Force Automation, Call Center Management, and Enterprise-Wide Communication so organizations can effectively coordinate their customer engagement efforts. ActionWare is designed to work both on LAN and the Web, allowing users to access information anytime, anywhere. The software facilitates collaboration between departments, improving communication and ensuring that all teams are aligned on customer strategies. Key capabilities: Customer Service Marketing Sales Force Automation Call Center Management Enterprise-Wide Communication Best for: organizations that need to effectively manage customer relationships and activities across various departments.

ActionWare Details

Vendor
ActionWare
Year Launched
1986
Location
United States
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
English
Users
Sales Managers, Customer Service Representatives, Marketing Analysts, IT Administrators, Sales Representatives, Business Development Managers.
Industries Served
Healthcare, Education, Financial Services, Retail, Manufacturing, Technology
Tags
CRM Software, ActionWare

ActionWare's In-App Market Place

Does ActionWare have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • 1. It provides a single, unified view of the customer for improved understanding.
  • 2. It offers a wide range of features covering customer service, marketing, and sales.
  • 3. It promotes collaborative and efficient work by sharing real-time customer information.
  • 4. It has a long history and experience as a leading CRM software developer since 1986.
  • 1. The software appears to be based on older technology (iSeries/AS/400), which might be outdated.

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