About Active Post Sale
Active Post Sale is a management software from BKM that supports post-sale assistance. It combines features such as HCM Next, Active Demand, ESG Zucchetti, Corsi e-learning, and Active Post Sale so users can efficiently manage spare parts catalogs, technical documentation, orders, and maintenance tasks. This software allows companies to simplify their after-sales services, ensuring better customer satisfaction and improved operational efficiency. Additionally, it provides tools for training and knowledge sharing, which can play a crucial role in improving the skills of service teams. Key capabilities: spare parts catalog management technical documentation organization order tracking maintenance scheduling training module access Best for: businesses that need to manage post-sale support services effectively.
Active Post Sale Details
Active Post Sale's In-App Market Place
Does Active Post Sale have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (Fr), Cny (¥), Sek (kr)
Pros & Cons
- 1. Automated Catalog Management: The software automates the creation, publication, and updating of spare parts catalogs, including lists and drawings. This saves time and resources compared to manual methods.
- 2. Real-Time Updates: Changes to catalogs and documentation are reflected instantly online, ensuring customers always have access to the latest information. This reduces confusion and potential errors.
- 3. Integrated Technical Documentation: The ability to attach technical documentation directly to the catalogs provides customers with comprehensive product information in one place, improving self-service and reducing support requests.
- 4. Cost Reduction: Eliminating printing and shipping costs associated with physical catalogs offers significant cost savings.
- 5. Improved After-Sales Service: By streamlining catalog management, order processing, and maintenance management, the software aims to improve the overall efficiency and effectiveness of after-sales service.
- 6. Analysis of Sales Statistics: The software provides tools to analyze sales statistics of the most purchased spare parts. This data can inform inventory management and purchasing decisions.
- 1. Limited Detail on Specific Features: The description provides a high-level overview but lacks specific details about features like order management, maintenance scheduling, and reporting capabilities. It's unclear what level of customization is possible.
- 2. Lack of Information on Integrations: The text doesn't mention integrations with other systems like ERP or CRM. This is crucial for seamless data flow and process automation.
- 3. Focus on Spare Parts: The software is clearly designed for businesses that deal with spare parts. Its suitability for other types of after-sales service is unclear.
- 4. Limited Information on Maintenance Module: The text mentions "Maintenance" as a module, but provides no details on its functionality. It's unclear what specific maintenance-related tasks the software supports.
Active Post Sale's Support Options
Email Address
info@bkm.itContact
0543-777382