About activeDONOR
ActiveDONOR is a donor management software from Active Networks that supports nonprofit organizations in managing their donor relationships effectively. It provides features such as donation tracking, donor segmentation, and reporting tools so organizations can better understand their donor base and improve engagement strategies. The platform helps simplify communication with donors and simplifies the management of fundraising campaigns. With an intuitive interface, activeDONOR enables users to easily manage their donor data and track fundraising progress. Key capabilities: donation tracking donor segmentation reporting tools campaign management communication tools Best for: nonprofit organizations that need to manage donor relationships and track fundraising efforts efficiently.
ActiveDonor is a purpose‑built, cloud‑based donor‑management CRM tailored specifically for South African nonprofits. From its early days in 2017 it has matured into a full-featured platform enabling charities to maintain centralized donor databases, track donation histories, manage fundraising campaigns, and crucially — generate compliant tax receipts (Section 18A) and handle SARS/IT3(d) filings with minimal fuss. Its integrated web and mobile access means fundraising teams can operate flexibly whether in-office or on the go, while built‑in features like multi‑user support, customizable roles, donation/import automation and reporting reduce administrative overhead significantly. For small to mid‑size NPOs, ActiveDonor offers a compelling mix of compliance, simplicity, and affordability — especially given its free-trial option and scalable pricing. That said, its South‑Africa centric design limits broader international applicability, and organisations requiring extensive integrations, on‑premise hosting, or more advanced customisation may find it lacking. Overall, for charitable organisations operating in South Africa, ActiveDonor represents a solid, purpose‑driven solution for donor & fundraising management.
Pros & Cons
- +Automates donor management to save time and reduce manual errors across NPO operations
- +Generates Section 18A tax certificates quickly and accurately for compliant reporting
- +Provides cloud-based access via web and mobile app, enabling remote management of donations
- +Streamlines donation tracking and reporting, giving NPOs a clear overview of funding
- +Supports project fundraising management with integrated reporting tools
- −Dependent on internet connectivity for full functionality, which may affect offline operations
- −Some advanced features like IT3D submissions may require user training for proper use
- −The mobile interface may not offer all desktop functionalities, potentially limiting on-the-go management
- −High reliance on platform support for configuration and troubleshooting can create delays
- −Initial setup of donor databases and certificates may take time for larger organizations
Features
Key features
- Comprehensive donor management
- Maintain detailed donor profiles including contact info, donation history, communications, and project contributions
- Automated donation receipting
- Issue SARS-compliant Section 18A tax certificates instantly with one click
- Project fundraising tracking
- Track multiple active projects, donation totals per project, and giving history per project
- Fundraising reports and analytics
- Generate detailed reports to monitor trends, campaign performance, and donor engagement
- Multi-user support with roles and permissions
- Manage team access and track activity through audit logs
- Web and mobile access
- Manage donors and fundraising campaigns from any device at any time
- CSV and bank statement import
- Automatically capture donations and reconcile records from multiple sources
- IT3(d) compliance automation
- Prepare and submit accurate SARS IT3(d) files quickly and reliably
- Customizable donor communication
- Send personalized emails, automated forms, and updates to donors
- Time-saving workflow automation
- Reduce administrative tasks by 50% through bulk receipting and streamlined processes
Additional features
- Donor Management
- Centralize and update donor information in one platform
- Donation Receipts
- Generate instant receipts for every donation received
- Section 18A Tax Certificates
- Issue compliant tax certificates to donors automatically
- Project Fundraising
- Track fundraising campaigns and projects with detailed donation insights
- Fundraising Reports
- Access analytics and reporting tools for smarter fundraising decisions
- Section 18A IT3D Generation
- Automate IT3(d) submissions to SARS
- Desktop & Mobile App
- Access donor data and campaigns anywhere via web or mobile
- CSV/Bank Statement Import
- Quickly import donation data from banks or CSV files
- Multi-user Support
- Set permissions and roles for team members to collaborate securely
- Custom Email Templates
- Send personalized communications and automated donor updates
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About activeDONOR
ActiveDONOR is a donor management software from Active Networks that supports nonprofit organizations in managing their donor relationships effectively. It provides features such as donation tracking, donor segmentation, and reporting tools so organizations can better understand their donor base and improve engagement strategies. The platform helps simplify communication with donors and simplifies the management of fundraising campaigns. With an intuitive interface, activeDONOR enables users to easily manage their donor data and track fundraising progress. Key capabilities: donation tracking donor segmentation reporting tools campaign management communication tools Best for: nonprofit organizations that need to manage donor relationships and track fundraising efforts efficiently.
activeDONOR Details
activeDONOR's In-App Market Place
Does activeDONOR have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
ZAR (R)
Pros & Cons
- Automates donor management to save time and reduce manual errors across NPO operations
- Generates Section 18A tax certificates quickly and accurately for compliant reporting
- Provides cloud-based access via web and mobile app, enabling remote management of donations
- Streamlines donation tracking and reporting, giving NPOs a clear overview of funding
- Supports project fundraising management with integrated reporting tools
- Dependent on internet connectivity for full functionality, which may affect offline operations
- Some advanced features like IT3D submissions may require user training for proper use
- The mobile interface may not offer all desktop functionalities, potentially limiting on-the-go management
- High reliance on platform support for configuration and troubleshooting can create delays
- Initial setup of donor databases and certificates may take time for larger organizations
activeDONOR's Support Options
activeDONOR's Alternatives
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