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AgentCubed

by AgentCubed · Since 2009
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ActiveAvailable globallyCloud
Quick facts
VendorAgentCubed
Year launched2009
StatusActive
Location3501 W Elder St, Suite 301, Boise, Idaho 83705, US
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About AgentCubed

AgentCubed is a customer relationship management (CRM) software from AgentCubed that supports insurance agents in managing their leads and sales processes. It provides lead tracking, reporting tools, and communication features so agents can efficiently handle client interactions. With customizable workflows, integrated email communications, and automated task reminders, AgentCubed helps agents maintain a structured approach to their sales efforts. The software is designed to improve productivity by allowing agents to focus on building relationships with clients rather than administrative tasks. Key capabilities: lead management reporting and analytics automated workflows communication tools integration with existing systems Best for: insurance agents that need to simplify their sales processes and improve their customer engagement.

AgentCubed is a comprehensive CRM software tailored specifically for the insurance industry, designed to streamline lead management, automate workflows, and enhance customer relationship management. Its primary purpose is to help insurance agents and agencies manage leads, automate sales processes, and improve customer service efficiency. Key features include sales automation, customer service and support, quoting tools, calendars, web self-service, call center functionality, field service management, and knowledge management. The user interface of AgentCubed is intuitive and user-friendly, making it easy for agents to navigate and utilize its features. The design is clean and modern, with a focus on simplicity and efficiency. Unique design elements include skills-based routing for leads, which ensures that the right agent handles each lead based on their expertise. The navigation is straightforward, allowing users to quickly access different modules and functionalities without any hassle. In terms of functionality and features, AgentCubed stands out with its lead management module, which integrates inside sales with field sales and lead distribution.

Pros & Cons

What users like
  • +1. Easy Setup and Use: Simple to set up and user-friendly.
  • +2. Immediate Lead Availability: Leads are instantly accessible to field agents upon entering the call center.
  • +3. Lead Source Tracking: Tracks the origin of leads, enabling marketing ROI analysis by campaign.
  • +4. Automated Lead Distribution: Automatically assigns leads to the most suitable agent.
  • +5. Lead Nurturing Features: Provides tools to help agents follow up and send appropriate materials.
  • +6. Field Agent Dispatch via SMS: Allows dispatching field agents via SMS for in-person follow-up.
  • +7. Optimized for Insurance Industry: Pre-configured and optimized for the specific needs of insurance agencies, eliminating the need for extensive third-party CRM configuration.
What users flag
  • 1. Difficult Record Searching: The search function is ineffective and frustrating to use.
  • 2. Clunky Record Entry and Editing: Entering and editing records is cumbersome and rigid.
  • 3. Difficult Navigation Between Customer Profiles: Switching between customer profiles while handling multiple tasks is inefficient.
  • 4. Limited Customization (Some Areas): While some record types can be modified, other aspects of the system are too rigid and lack customization options.

Features

Key features

1. Lead Distribution Automation
Automatically routes leads to the appropriate agents based on predefined rules (service area, licensing, skill level, channel of choice), streamlining lead management and ensuring efficient follow-up.
2. Quote, Propose & Enroll
Enables agents to create custom quotes and proposals for various insurance needs (health, Medicare, life, property & casualty), track proposal status, and manage new policy sales within the CRM.
3. Automated Follow-Up and Nurturing
Automates lead nurturing and follow-up activities based on specific requests, channels, and campaigns, improving engagement and conversion rates.
4. Real-Time Reporting and Analytics
Provides real-time dashboards for marketing campaigns and sales performance, offering insights into lead generation, agent productivity, and profitability.
5. Relationship & Policy Management with Automation
Offers date-based and activity-based automation for client communication related to policy renewals, birthdays, and other relevant events, improving client retention.
6. Regulatory & Documentation Compliance
Includes features to mitigate regulatory risks and remain audit-ready, ensuring compliance with CMS, TCPA, training, licensing, and other industry requirements.

Additional features

1. Lead Management
Manages leads throughout the sales lifecycle, from distribution to follow-up.
2. Lead Distribution Rules
Creates rules for routing leads based on various criteria.
3. Lead Distribution Automation
Automates the process of assigning leads to agents.
4. Lead Follow-Up Automation
Automates lead nurturing and follow-up activities.
5. Quote Policies
Generates quotes for various insurance plans based on client needs.
6. Create Custom Proposals
Creates and sends customized proposals to clients.
7. Track Proposal Status
Monitors the progress of proposals and new policy sales.
8. Date-Based Automation
Schedules client communications based on specific dates.
9. Activity-Based Automation
Routes leads based on various triggers (geography, source, etc.).
10. Mobile App
Provides mobile access to manage leads and sales opportunities.
11. Reporting & Analytics
Tracks marketing campaigns and sales performance with real-time dashboards.
12. Single CRM for All Contacts
Integrates marketing campaigns with CRM data for a unified view.
13. Real-time Marketing Dashboards
Provides real-time updates on lead generation campaigns.
14. Real-time Sales Dashboards
Offers real-time reports on team and agent productivity.
15. Regulatory & Documentation Compliance (Medicare, Health & Life, Property & Casualty)
Provides features to ensure compliance with industry regulations.
16. Appointment Tracking
Tracks agent appointments and product licensing/certification.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
18
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇧🇷BRL🇲🇽MXN🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇿🇦ZAR🇳🇿NZD🇸🇬SGD🇭🇰HKD

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