aipass logo

aipass

by aipass · Since 2019
No reviews yet
Active1+ countries
Quick facts
Vendoraipass
Year launched2019
StatusActive
LocationTokyo Shibuya-ku Sendagaya 4-27-5 M.BALANCE+JINGU KITASANDO 4F
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact sales

About aipass

Aipass is a human-machine dialogue platform from AISpeech designed for intelligent voice applications. It combines AI office solutions, ceiling microphones, and smart travel solutions to provide integrated AI technology and product services for smart cars, smart homes, consumer electronics, and intelligent offices. The platform is based on proprietary end-to-end intelligent voice technology and language computing model DFM, along with AI voice chips, ensuring reliable performance across various applications. Aipass supports a custom dialogue interface through the DUI dialogue customization platform and an open advancement platform for language computation. Key capabilities: AI office products ceiling microphones smart travel solutions smart office solutions AI voice chip integration Best for: businesses in need of advanced voice interaction systems.

aipass Property Management System (PMS) is a comprehensive solution designed to streamline hotel operations and enhance guest experiences. The software emphasizes intuitive usability, allowing staff to quickly navigate its management screens, which reduces training costs and minimizes operational errors. Its seamless integration with various systems, including smart locks, POS systems like Smaregi, and cleaning management tools, supports both labor-saving and unmanned operations. This makes it especially suitable for facilities aiming to reduce front desk congestion or operate partially unmanned. The system offers robust reservation, room, and sales management features. Reservations are integrated in real time with site controllers, and automatic room assignment eliminates manual scheduling tasks. Sales management is centralized, with daily and monthly reports, accounts receivable tracking, and support for accommodation taxes across municipalities. Additionally, the software supports guest-focused functions such as self-check-in, meal-time booking, and customer analysis, helping hotels personalize services and track repeat guests efficiently. Flexibility is another standout feature, with the ability to freely add or change plugins based on operational needs.

Pros & Cons

What users like
  • +Intuitive management screen allows staff to quickly learn and operate the system efficiently.
  • +Automatic room assignment eliminates scheduling errors and saves operational time.
  • +Self-check-in and unmanned operations reduce front desk congestion and labor needs.
  • +Centralized sales and accounts receivable management streamlines revenue tracking.
  • +Advanced customer and reservation analytics help improve guest satisfaction and retention.
What users flag
  • Unmanned operation features might confuse guests unfamiliar with digital check-in.
  • Limited offline functionality may affect operations during internet outages.
  • Advanced analytics and reporting may require staff training for effective use.
  • Meal-time and space management functions can become complex with large guest volumes.
  • Smaller hotels may not fully utilize all features, reducing cost-effectiveness.

Features

Key features

Intuitive management screen
Allows staff to quickly learn and operate the system efficiently.
Seamless system integration
Connects with POS, smart locks, and cleaning systems for automated operations.
Automatic room assignment
Eliminates scheduling errors and reduces manual work.
Self-check-in and unmanned operation
Enables guests to check in without front desk assistance.
Centralized sales management
Tracks daily and monthly sales, accounts receivable, and payments efficiently.
Flexible plugin system
Lets hotels customize and add features based on operational needs.
Customer and reservation analytics
Helps improve guest satisfaction and track repeat guests.

Additional features

Reservation integration
Links with site controllers for real-time reservation updates and inventory management.
Room management
Switch between daily and weekly bookings, track consecutive nights, and assign rooms automatically.
Sales management
Manages sales, accounts receivable, advance payments, and supports accommodation taxes.
Smaregi integration
Links POS system to automatically charge ancillary facility bills to rooms.
Cleaning management
Allows staff to track check-out and cleaning status in real time.
Repeater management
Identifies repeat guests and centralizes their information.
Reporting
Generates reports by room type, item, and reservation channel with key hotel metrics.
Email and SMS delivery
Sends check-in info, key numbers, upsell offers, and checkout notifications.
Space management
Supports hourly rental reservations for baths, workspaces, and shuttles.
Customer analysis
Visualizes customer data for effective marketing and service improvements.
Survey analysis
Customizes and analyzes guest surveys linked to reservations.
Cancellation request management
Automates billing, reminders, and collection for cancellations.
Receipts and invoices
Integrates with accounting systems for easy financial management.
Revenue management
Tracks revenue performance and optimizes financial operations.
Permissions and operation logs
Controls user access and logs system activities.
IP address restrictions
Enhances security by limiting system access to specified IPs.
aipassAPI
Enables data integration with CRM, CDP, and BI tools for advanced analytics.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Japan

Interface languages

Japanese

Billing currencies

YEN

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