AirHost

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Software Status:Active

About AirHost

AirHost is a cloud-based PMS software from AirHost - Amadeus that is designed for hotels, ryokans, and vacation rentals. It combines booking management, check-in processes, and cleaning schedules with smart lock integrations to help simplify operations. This platform allows property managers to efficiently handle guest arrivals and departures, coordinate housekeeping tasks, and implement secure access control systems. AirHost also provides real-time data access, reporting features, and user-friendly interfaces for both staff and guests. Key capabilities: booking management check-in processing cleaning management smart lock integration reporting tools Best for: property managers that need to efficiently manage accommodations and guest experiences.

AirHost Details

Vendor

AirHost - Amadeus

Year Launched

2015

Location

77 HIGH STREET, #08-04 HIGH STREET PLAZA, SINGAPORE

Deployment

Training Options

demo, account manager, community

Countries Served

All Countries

Languages

English, Japanese, Chinese

Users

SMBs, Mid-sized Hospitality Operators

Industries Served

Hotels, Hostels, Vacation Rentals, Multiple Properties

AirHost's In-App Market Place

Does AirHost have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

USD($), EUR(€), GBP(£), JPY(¥), SGD($)

Pros & Cons

Provides an all-in-one cloud platform combining PMS, channel manager, and booking engine.
Automates daily operations including reservations, housekeeping, accounting, and communications.
Supports management of one property or hundreds efficiently from a single dashboard.
Multi-channel sync allows viewing and managing leads from all distribution channels in one place.
Dynamic pricing adjusts rental rates in real-time based on market demand and customer behavior.

Interface can be confusing due to separate consoles and unclear navigation between modules.
AI-powered chat support often provides irrelevant answers, delaying resolution of issues.
Managing multiple properties can be cumbersome without proper workflow configuration.
System updates or changes sometimes lack clarity, causing operational delays for hosts.
Cancellation and account termination processes can be abrupt and poorly communicated.