About Alchemer
Alchemer is a customer use management and online survey platform from Alchemer that changes insights into actionable business results. It provides tools for gathering feedback from the audience, customers, and employees across various industries including government. This platform combines survey creation, data analysis, and reporting functionalities to help organizations understand their stakeholders effectively. Alchemer also supports customizable surveys, automated reporting, and integrates with various third-party applications for a comprehensive feedback management process. Key capabilities: survey creation data analysis reporting third-party integration customizable templates Best for: organizations that need to gather and analyze feedback to drive business improvements.
Alchemer, formerly known as SurveyGizmo, is a versatile survey software designed to cater to a wide range of survey needs, from simple questionnaires to complex feedback mechanisms. Its primary purpose is to enable businesses and organizations to collect, analyze, and act on feedback efficiently. Key features include advanced survey logic, customizable templates, and robust reporting tools, making it a comprehensive solution for customer experience (CX), marketing, product development, and human resources (HR) teams. The user interface of Alchemer is designed with simplicity and functionality in mind. The dashboard is clean and intuitive, allowing users to navigate through various features effortlessly. The drag-and-drop functionality for creating surveys is particularly user-friendly, enabling even those with minimal technical skills to design complex surveys. Unique design elements, such as real-time preview and customizable themes, enhance the user experience by providing a visual representation of the survey as it is being built. Alchemer stands out in the survey software market due to its extensive functionality and features.
Pros & Cons
- +Highly flexible and customizable
- +User-friendly interface
- +Advanced logic and branching options
- +Strong security features
- +Wide range of integrations
- −Can be complex for beginners
- −Higher cost compared to some competitors
Features
Key features
- Flexible Survey Design
- Offers a wide range of question types and customization options.
- Advanced Logic and Branching
- Includes features like skip logic, piping, and custom scripting.
- Real-Time Reporting
- Provides customizable reports and dashboards.
- Integrations
- Integrates with various third-party tools and systems.
- Security
- ISO 27001 and SOC2 Type 2 certifications, GDPR compliance.
- User-Friendly Interface
- Easy to use for both beginners and advanced users.
Additional features
- Unlimited surveys and questions
- 43 question types
- Custom Question Developer Kit
- 20+ logic and branching options
- Flexible reporting (filtered, segmented, longitudinal reports)
- Open Text Analysis, Conjoint Analysis, Crosstab, TURF reports
- R-Script and SPSS exports
- Customizable survey themes
- Multi-language support
- Mobile-friendly surveys
- API access
- Data encryption
- Role-based access control
- Survey templates
- Email and SMS distribution
- Response quotas
- Survey scheduling
- Customizable thank-you pages
- Survey embedding
- Panel management
- Survey collaboration tools
- Survey versioning
- Data import/export
- Webhooks
- Custom domains
- Survey pre-population
- Survey scoring
- Survey randomization
- Survey piping
- Survey branching
- Survey quotas
- Survey triggers
- Survey notifications
- Survey reminders
- Survey analytics
- Survey dashboards
- Survey data visualization
- Survey data export
Pricing
Monthly plans
Collaborator
USD 55
Professional
USD 165
Full Access
USD 275
Countries & Languages
Interface languages
Billing currencies
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About Alchemer
Alchemer is a customer use management and online survey platform from Alchemer that changes insights into actionable business results. It provides tools for gathering feedback from the audience, customers, and employees across various industries including government. This platform combines survey creation, data analysis, and reporting functionalities to help organizations understand their stakeholders effectively. Alchemer also supports customizable surveys, automated reporting, and integrates with various third-party applications for a comprehensive feedback management process. Key capabilities: survey creation data analysis reporting third-party integration customizable templates Best for: organizations that need to gather and analyze feedback to drive business improvements.
Alchemer Details
Alchemer's In-App Market Place
Does Alchemer have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Collaborator
USD 55
Professional
USD 165
Full Access
USD 275
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), CNY (¥), INR (₹)
Pros & Cons
- Highly flexible and customizable
- User-friendly interface
- Advanced logic and branching options
- Strong security features
- Wide range of integrations
- Can be complex for beginners
- Higher cost compared to some competitors
Alchemer's Support Options
Email Address
billing@alchemer.comContact
1-800-609-6480Alchemer's Alternatives
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