Aldelo Express logo

Aldelo Express

by Aldelo
No reviews yet
Active1+ countriesCloud
Quick facts
VendorAldelo
Year launchedN/A
StatusActive
LocationPleasanton, California
Countries served1+
Languages1
Integrations2+
Free tierNO
Free trialNO
Contact salesYES

About Aldelo Express

Aldelo Express is a cloud-based point-of-sale (POS) system for restaurants, bars, and food service businesses. It runs on iPad and Android devices and includes features for ordering, payment processing, kitchen display systems, and online ordering.

Aldelo Express is a modern, cloud-based Point of Sale (POS) system designed for various food and beverage establishments, including full-service restaurants, quick-service operations, and bars. The platform is compatible with both iPad and Android hardware, offering flexibility in deployment. Core functionalities include table management, integrated online ordering with DoorDash and Uber Eats, a digital kitchen display system (KDS), and comprehensive payment processing through its native Aldelo Pay service. A key differentiator is its suite of built-in AI tools, which automate tasks like voice ordering, menu creation from photos, and tip adjustments. The pricing model bundles the POS software with payment processing, eliminating separate monthly software fees. Support is available 24/7 via phone, email, and chat. The system is designed to be an all-in-one solution, covering front-of-house, back-of-house, and customer-facing operations.

Pros & Cons

Pros
  • The POS software is included at no extra monthly fee when using Aldelo Pay for payment processing.
  • Offers a comprehensive suite of built-in AI tools, including voice ordering and an AI menu builder.
  • Supports both iPad and Android devices, providing hardware flexibility.
  • Includes integrated online ordering with direct connections to DoorDash and Uber Eats.
  • Provides 24/7 live customer support via phone, email, and chat.
Cons
  • Requires using their in-house payment processing service, Aldelo Pay, to get the POS software without a monthly fee.
  • Specific payment processing rates are not published online and require a custom quote.
  • The product is exclusively for restaurants and food service, making it unsuitable for other retail businesses.

Features

Key features

Cloud-Based POS

Manage restaurant operations from any device with a cloud back-office. Supports both iPad and Android tablets.

Integrated Payments

Accepts credit, debit, and contactless payments (Apple Pay, Google Pay) directly through the POS system with Aldelo Pay.

Online Ordering

Provides a branded online ordering platform (Masa+) for pickup and delivery, with direct integrations to DoorDash and Uber Eats.

AI-Powered Tools

Includes AI features for voice ordering, menu building from photos, facial recognition login, and automated tip adjustments.

Kitchen Display System (KDS)

Digital order display for kitchens to replace paper tickets, with routing by station and order timing alerts.

Customer Management

Supports loyalty programs, gift cards, and customer history tracking to encourage repeat business.

Self-Service Options

Enables customer self-ordering through kiosks and QR codes for dine-in service.

Additional features

Table Management

Features include floor plan customization, splitting and combining checks, and transferring tickets between servers.

Mobile POS

Allows staff to take orders and payments tableside using handheld iOS and Android devices.

Inventory Management

Includes an inventory countdown feature to track stock levels in real-time.

Multi-Lingual Support

The system supports multiple languages to accommodate diverse staff and customer bases.

Reservation & Waitlist

Full-featured module for managing reservations and waitlists.

Reporting & Analytics

Provides data-driven insights into sales, customer habits, and operational efficiency.

Caller ID Integration

Displays customer information for incoming phone calls to streamline the ordering process.

Labor Management

Includes features for labor scheduling and employee time cards.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD

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