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About Alida

Alida is a market research software from Alida that puts community at the center of the market and use research to get better customer insights and deliver improved customer and user experiences. It combines UX Research, Market Research, Product Research, and Customer use so users can test marketing campaigns, refine user experiences, and build better products. Alida helps change data into actionable decisions quickly with the support of real users. This platform is especially beneficial to organizations looking to engage their communities for more effective research. Key capabilities: UX Research Market Research Product Research Customer use By Industry Best for: businesses that need to gather actionable insights from their customer communities.

Alida Details

Vendor
Alida
Year Launched
2012
Location
200 Granville Street, Mezzanine Floor, Vancouver, British Columbia V6C 1S4 V6C 1S4, CA
Deployment
cloud
Training Options
documentation, videos
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese, Russian
Users
Market Research Manager, UX Researcher, Product Development Specialist, Customer Insights Analyst, Research Operations Coordinator
Industries Served
Technology, Financial Services, Media & Entertainment, Retail, Healthcare
Tags
Community Research, Customer Insights, Feedback Collection, Data Analytics, Research Operations, Audience Engagement, Product Innovation

Alida's In-App Market Place

Does Alida have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), BRL (R$), MXN ($), KRW (₩), SEK (kr), CHF (Fr), RUB (₽), DKK (kr), NOK (kr), HKD (HK$), SGD (S$), NZD (NZ$)

Pros & Cons

  • Easy to Use: Intuitive drag-and-drop survey tools with templates.
  • Strong Customer Insights: Helps businesses engage and understand their audience effectively.
  • Efficient Survey Distribution: Quickly reach a community of members for feedback.
  • Excellent Customer Support: Responsive and knowledgeable support team.
  • Comprehensive Research Platform: All-in-one solution for survey creation and data analysis.
  • Limited Advanced Survey Logic: Some users want more sophisticated logic options.
  • Multiple Survey Platforms: Navigating between different survey versions (e.g., Spark 1 & Spark 3) can be challenging.
  • Some Missing Features: Certain survey functions still require the older system, though updates are planned.

Alida's Support Options

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