All-in-one Cloud PBX logo

All-in-one Cloud PBX

0(0 reviews)
Software Status:N/A

About All-in-one Cloud PBX

All-in-one Cloud PBX is a communication software from Covia Networks that provides businesses with an AI-powered platform for calls, messages, meetings, and events. It combines features such as AI receptionist, customer use management, and insights generation so organizations can improve communication efficiency. The platform is designed to eliminate missed calls and improve customer interactions through intelligent automation. With its capabilities in call routing, message management, meeting scheduling, analytics reporting, and user support, it is suitable for businesses of all sizes that need a comprehensive solution for managing communication and customer engagement. Key capabilities: AI receptionist Customer use management Insights generation Call routing Message management Best for: businesses that need reliable communication tools.

All-in-one Cloud PBX Details

Vendor
Covia Networks
Year Launched
Location
20 Davis Drive, Belmont, CA 94002
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, Spanish, German, Italian, Dutch, Portuguese
Users
Administrators, IT Managers, Sales Representatives, Customer Support Agents, Account Managers, Executive Managers
Industries Served
Healthcare, Education, Finance, Retail, Technology, Hospitality, Legal, Real Estate, Consulting
Tags
Cloud PBX, RingCentral

All-in-one Cloud PBX's In-App Market Place

Does All-in-one Cloud PBX have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

15

Mini Apps

1. RingCentral Contact Center: Enhance customer service with advanced call center capabilities

including IVR

call queuing

routing

and real-time analytics.

2. RingCentral Meetings: Host online video conferences

webinars

and screen sharing sessions with internal teams or external clients.

3. RingCentral Video: Securely connect with colleagues through HD video calls

screen sharing

and virtual whiteboarding features.

4. RingCentral for Salesforce: Integrate your customer relationship management (CRM) software with your cloud PBX for better customer insights and communication tracking.

5. RingCentral for Microsoft Teams: Seamlessly integrate your cloud PBX with Microsoft Teams for unified communications across chat

calling

and video conferencing.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Integration with popular business tools like Microsoft Office 365 and G Suite
  • Advanced call management features such as call forwarding, call recording, and voicemail to email
  • Scalable for businesses of all sizes, from small startups to large enterprises
  • Mobile app allows for seamless communication on the go
  • Enhances team collaboration with features like video conferencing and instant messaging
  • 24/7 customer support for any technical issues or questions at any time
  • Limited customization options for call routing and IVR
  • Occasional glitches or downtime affecting call quality
  • Steep learning curve for less tech-savvy users
  • Integration with certain CRM systems can be problematic
  • Price may be too high for small businesses on a tight budget

All-in-one Cloud PBX's Support Options

All-in-one Cloud PBX's Alternatives