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Alloy Navigator

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Software Status:Development

About Alloy Navigator

Alloy Navigator is an IT service management software from Alloy Software that supports IT asset management, service desk functionality, and knowledge management. It provides tools for incident tracking, service request management, and asset lifecycle management so organizations can improve their IT service delivery. Alloy Navigator is designed to help IT teams efficiently manage resources and respond to user inquiries effectively. With features like a centralized knowledge base and automated reporting, teams can boost productivity and provide better customer service. Key capabilities: IT asset management Service desk management Knowledge base Incident management Reporting Best for: IT departments that need to manage IT services and resources effectively.

Alloy Navigator Details

Vendor
Alloy Software
Year Launched
2002
Location
400 Broadacres Dr., Suite 100, Bloomfield, New Jersey 07003, US
Deployment
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, German, French, Spanish, Italian, Portuguese, Swedish, Dutch, Russian, Japanese
Users
Asset Manager, Change Manager, Configuration Manager, Equipment Maintenance Technician, Help Desk Technician, Inventory Manager, Project Manager, Service Manager, IT Manager, Issue Tracker, License Manager, Service Desk Technician, Maintenance Technician, Knowledge Manager.
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Technology, Government, Hospitality, Transportation, Telecommunications, Energy, Aerospace, Media
Tags
Asset Tracking, Change Management, CMDB, Equipment Maintenance, Help Desk, Inventory Management, IT Project Management, IT Service, ITSM, IT Management, Issue Tracking, IT Asset Management, Knowledge Management, License Management, Service Desk, Preventive Maintenance

Alloy Navigator's In-App Market Place

Does Alloy Navigator have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud ($), Cad ($), Jpy (¥), Chf (chf), Cny (¥), Inr (₹), Rub (₽), Zar (r), Mxn ($), Aed (د.إ), Thb (฿), Myr (rm), Sgd ($), Hkd ($), Nzd ($), Ils (₪), Krw (₩).

Pros & Cons

  • Comprehensive IT asset management
  • Efficient change management process
  • Centralized CMDB for better organization
  • Equipment maintenance tracking capabilities
  • Effective help desk and service desk solutions
  • Inventory management to track IT resources
  • Streamlined IT project management
  • Robust IT service management features
  • Issue tracking for quick resolution
  • Seamless IT asset management capabilities
  • Knowledge management tools for easy access to information
  • License management for compliance
  • Preventive maintenance scheduling for equipment upkeep
  • Steep learning curve for new users
  • Limited customization options for reports and dashboards
  • Slow response times for customer support
  • Integration with other systems can be difficult
  • High cost for small businesses or organizations on a tight budget
  • Occasional bugs or glitches in the software
  • Lack of advanced features compared to other IT management software on the market

Alloy Navigator's Support Options

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