About SmartCMDB
SmartCMDB is a configuration management database software from RealTech that provides the data basis for automating the IT processes. It combines auto-discovery, import connectors, and baselining so users can maintain accurate and up-to-date configuration information. This software also includes SmartChange, Interface Manager, and integrations with Jira and ServiceNow, allowing for efficient management of IT services. With SmartCMDB, organizations can achieve better visibility into their IT assets and improve decision-making processes. Key capabilities: auto-discovery import connectors baselining SmartChange Jira Integration Best for: IT managers that need to automate their IT processes and maintain a comprehensive view of their configuration items.
REALTECH's SmartCMDB is a comprehensive Configuration Management Database (CMDB) solution that offers organizations a centralized repository for managing IT assets and infrastructure. Designed to serve as a single source of truth, SmartCMDB automates IT processes, enhances service quality, and supports better business decisions through accurate, up-to-date data. One of its most notable strengths is its seamless integration with SAP environments, making it particularly valuable for businesses heavily reliant on SAP systems. SmartCMDB stands out due to its powerful auto-discovery capabilities, which automatically identify and monitor hardware and software components within an IT environment. This feature significantly reduces manual effort and ensures that the CMDB is continuously updated with the latest data, providing a reliable foundation for IT operations. The platform offers seamless data integration through numerous import connectors, enabling organizations to enrich their CMDB with additional data such as contracts, roles, and user information. This broad integration capability simplifies the process of building a comprehensive IT asset database and accelerates the time to deployment.
Pros & Cons
- +Automated IT asset discovery and monitoring
- +Seamless SAP integration
- +Centralized, audit-proof data management
- +Flexible deployment (SaaS, on-premises, private cloud)
- +No-code process automation
- +Wide range of import connectors for easy data integration
- −Initial setup can be complex for non-SAP environments
- −Requires technical expertise for advanced configurations
- −Limited community support compared to larger CMDB solutions
Features
Key features
- Auto-Discovery
- Automatically detects and monitors IT infrastructure components (hardware and software), keeping the CMDB up-to-date.
- Seamless Data Integration
- Integrates with various source systems via import connectors to enrich the CMDB with additional information (people, contracts, etc.).
- Baselining
- Detects and corrects deviations from standard configurations, ensuring compliance and minimizing risks.
- SAP Compatibility
- Specifically designed to integrate with SAP landscapes, including Landscape Discovery for SAP and compatibility with SAP Solution Manager.
- Single Point of Truth
- Serves as a central repository for all IT asset information, providing a single source of truth for IT operations.
Additional features
- Auto-Discovery
- Automatic detection and monitoring of IT infrastructure.
- Monitoring
- Continuous tracking of status information and changes.
- Import Connectors
- Integration with various source systems for data import.
- Baselining
- Configuration baselining for detecting and correcting deviations.
- SAP Discovery
- Specific functionality for gathering SAP landscape parameters.
- SAP Solution Manager Integration
- Connection to SAP Solution Manager.
- IT Asset Management
- Support for IT asset lifecycle management.
- Configuration Management
- Tools for managing IT configurations.
- Business Intelligence
- Reporting and analysis capabilities.
- Cloud Asset Discovery
- Integration with cloud resources.
- Mapping
- Clear assignment of data and status information.
- ITSM Integration
- Connection to SmartITSM, ServiceNow, or Jira.
- Graphical Relations Overview
- Visual representation of complex interrelationships.
- Flexible Data Model
- Mapping of IT and non-IT assets.
- Normalization
- Standardization of data from different sources.
- No-Code Design
- Automated processes without programming.
- Audit-Ready
- Easy access to audit-relevant data.
- SaaS, On-Premises, Private Cloud Deployment
- Flexible deployment options.
Pricing
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About SmartCMDB
SmartCMDB is a configuration management database software from RealTech that provides the data basis for automating the IT processes. It combines auto-discovery, import connectors, and baselining so users can maintain accurate and up-to-date configuration information. This software also includes SmartChange, Interface Manager, and integrations with Jira and ServiceNow, allowing for efficient management of IT services. With SmartCMDB, organizations can achieve better visibility into their IT assets and improve decision-making processes. Key capabilities: auto-discovery import connectors baselining SmartChange Jira Integration Best for: IT managers that need to automate their IT processes and maintain a comprehensive view of their configuration items.
SmartCMDB Details
SmartCMDB's In-App Market Place
Does SmartCMDB have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
EUR (€)
Pros & Cons
- Automated IT asset discovery and monitoring
- Seamless SAP integration
- Centralized, audit-proof data management
- Flexible deployment (SaaS, on-premises, private cloud)
- No-code process automation
- Wide range of import connectors for easy data integration
- Initial setup can be complex for non-SAP environments
- Requires technical expertise for advanced configurations
- Limited community support compared to larger CMDB solutions
SmartCMDB's Support Options
Email Address
info@realtech.comContact
+49 6227 8370SmartCMDB's Alternatives
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