altares-ExpoConnect logo

altares-ExpoConnect

by Altares · Since 2004
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Active1+ countriesCloud
Quick facts
VendorAltares
Year launched2004
StatusActive
LocationWiesenstr. 21a 40549 Duesseldorf Germany
Countries served1+
Languages2
Integrations
Free tier
Free trial
Contact salesYES

About altares-ExpoConnect

Altares-ExpoConnect is a delegate management software from Altares that focuses on participant management and virtual events. It combines delegate management, on-site registration, and an event app so event organizers can efficiently manage attendees and improve their event experiences. This platform also supports virtual events, making it versatile for different event formats. altares-ExpoConnect enables effective communication and information sharing during exhibitions and conferences. It includes detailed features such as comprehensive event information, real-time registration updates, and user-friendly interfaces for both organizers and participants. Key capabilities: delegate management on-site registration event app virtual events participant communication Best for: event organizers that need to manage attendees and facilitate virtual and in-person interactions.

Altares-ExpoConnect is a comprehensive trade show and event logistics platform designed for large-scale professional events where efficiency, structure, and personalization are essential. It combines guest and staff management, room reservations, access control, lead capture, and even catering into a single integrated system, which makes it very useful for organizers who need more than just a basic check-in tool. The software is modular and highly customizable, which means it can be tailored to the unique workflow of each event, although this flexibility may require time to set up and onboard teams properly. From available information, the interface appears to be built for speed and clarity during live events, particularly through tools like its central people search system for info counters and streamlined staff check-in functions. The presence of enterprise-level features like experience management and integrated lead fulfillment demonstrates that it is not just about registration, but about optimizing the entire event lifecycle, from planning to post-event engagement.

Pros & Cons

What users like
  • +The system offers modularity, allowing users to customize features based on specific trade show needs and workflows, which enhances flexibility and scalability.
  • +Online registration for employees and booth personnel streamlines pre-event logistics and reduces manual data entry errors.
  • +The staff check-in/check-out feature improves real-time tracking of personnel presence and ensures better accountability during the event.
  • +Integrated room management and booking system simplifies scheduling and allocation of meeting spaces, reducing double bookings and confusion.
  • +The catering module helps coordinate food and beverage services efficiently, ensuring timely delivery and guest satisfaction.
  • +The central people search system at the info counter enables quick identification and location of individuals, improving guest support and responsiveness.
What users flag
  • The modular nature may require technical expertise or training to configure properly, which could be a barrier for smaller teams.
  • Heavy reliance on digital systems means any technical failure during the event could disrupt operations significantly.
  • The system’s effectiveness depends on consistent data input and user compliance, which may be difficult to enforce across large teams.
  • Integration with third-party tools or legacy systems might be limited or require custom development, adding to implementation time and cost.
  • The access control feature may lead to bottlenecks or delays if not properly managed, especially during peak entry times.

Features

Key features

Online registration for employees and stand personnel
Allows staff and booth personnel to register for the event online.
Staff Check-in/Check-out
Manages the arrival and departure times of staff and personnel on site.
Room management and booking system
Provides organization and booking functionality for event rooms.
Central switching point
People search system for info counter: Serves as a central system for quickly locating people at information desks.
Experience-Manager
Oversees and optimizes the overall trade show experience for guests and staff.
Leadmanagement & Fullfillment
Supports the capture and follow-up of business leads generated at the event.

Additional features

Online registration for employees and stand personnel
Allows staff and booth personnel to register for the event online.
Staff Check-in/Check-out
Manages the arrival and departure times of staff and personnel on site.
Room management and booking system
Provides organization and booking functionality for event rooms.
Catering module
Facilitates the efficient planning and delivery of catering services.
Central switching point
People search system for info counter: Serves as a central system for quickly locating people at information desks.
Access control for stand personnel
Manages and restricts entry for the booth staff.
Experience-Manager
Oversees and optimizes the overall trade show experience for guests and staff.
Leadmanagement & Fullfillment
Supports the capture and follow-up of business leads generated at the event.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
2
Interface languages
10
Billing currencies

Available in

This software is available globally.

Interface languages

EnglishGerman

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL

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