About Amadeus
Amadeus is a global travel technology platform. It provides a comprehensive suite of solutions for airlines, airports, hotels, travel agencies, and corporations to manage reservations, operations, distribution, and payments in the travel industry.
Amadeus is a leading technology provider for the global travel and tourism industry. Its platform connects various players in the travel ecosystem, including airlines, airports, hotels, travel sellers, and corporations. Amadeus offers a wide range of solutions, such as the Altéa Passenger Service System for airlines, airport operations management, and the Cytric suite for corporate travel and expense. The platform facilitates content distribution, including NDC and low-cost carrier fares, through its Amadeus Travel Platform for travel agencies. With a strong focus on innovation, Amadeus is leveraging AI and cloud technologies, through partnerships with Microsoft and Google, to enhance the traveler journey with features like biometrics and personalized experiences. The company also provides B2B payment and e-invoicing solutions. While detailed pricing is not public, the platform's extensive capabilities make it a central operating system for many large-scale travel businesses.
Pros & Cons
- Provides a comprehensive, end-to-end technology platform for nearly every sector of the travel industry.
- Strong focus on innovation with investments in AI, biometrics, and cloud technology.
- Extensive global distribution network connecting travel providers with sellers worldwide.
- Offers dedicated solutions for airlines, airports, hotels, corporations, and travel agencies.
- Pricing is not publicly available and requires direct sales contact and negotiation.
- The platform's complexity and scale may present a steep learning curve for new users.
- Primarily geared towards large enterprises, making it less accessible for smaller businesses.
Features
Key features
Includes the Altéa Passenger Service System for managing reservations, inventory, and departure control.
Provides tools for airport operations, passenger services, ground handling, and baggage management.
Offers the Amadeus Cytric suite for booking, expense reporting, and data insights.
Connects travel agencies to a wide range of travel content, including NDC and low-cost carriers.
Delivers technology for hotels and destinations to manage operations and guest experiences.
Integrates artificial intelligence and biometric technology to streamline and personalize the traveler journey.
Provides B2B payment and e-invoicing solutions through its Outpayce and Voxel brands.
Additional features
Provides access to New Distribution Capability (NDC) content from airlines.
Aggregates and distributes content from low-cost carriers.
A mobile application for travel agents to manage bookings and serve customers on the go.
Offers products like Amadeus Inspector and Seamless Gate® for border authorities.
An ecosystem of third-party applications and services that integrate with the Amadeus platform.
Leverages partnerships with Microsoft and Google Cloud for scalability and innovation.
Provides tools and insights to help customers make travel more sustainable.
An AI-powered solution for travel brands to capture demand.
Pricing
Countries & Languages
Interface languages
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About Amadeus
Amadeus is a global travel technology platform. It provides a comprehensive suite of solutions for airlines, airports, hotels, travel agencies, and corporations to manage reservations, operations, distribution, and payments in the travel industry.
Amadeus Details
Amadeus's In-App Market Place
Does Amadeus have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Provides a comprehensive, end-to-end technology platform for nearly every sector of the travel industry.
- Strong focus on innovation with investments in AI, biometrics, and cloud technology.
- Extensive global distribution network connecting travel providers with sellers worldwide.
- Offers dedicated solutions for airlines, airports, hotels, corporations, and travel agencies.
- Pricing is not publicly available and requires direct sales contact and negotiation.
- The platform's complexity and scale may present a steep learning curve for new users.
- Primarily geared towards large enterprises, making it less accessible for smaller businesses.
Amadeus's Support Options
Community Forums
https://amadeus.com/en/support/communityAmadeus's Alternatives
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