Ambassador Relations Tool

Easily manages basic customer information and sales negotiation/response history in one place. Allows free customization of data items to fit various industry customer data types.

Approaches active customers effectively by automating various marketing measures, such as pop-up surveys on the site and directing customers to optional campaigns.

Facilitates easy sending of customer satisfaction survey emails using industry-specific templates. Enables automatic sending of step emails in response to specific customer actions by setting scenarios.

Regularly sends out survey emails to measure NPS, helping to extract customers with the qualities to become ambassadors for effective ambassador marketing.

Conducts RFM analysis based on customer purchase history and usage behavior, automatically grouping customers into six ranks for implementing targeted measures.

Mentioned in the comparison table as a capability of ART, indicating its ability to gather and analyze data from web surveys.

Part of the customer analysis features, allowing for the scoring of customers to understand their value and potential.

Further emphasizes the capability to compile and analyze data gathered from web surveys.

Implied as a feature within MA (Marketing Automation) in the comparison table, suggesting integration with social media platforms.

A free integration module is available for EC-CUBE users, allowing for seamless integration of ART's functionalities with EC-CUBE e-commerce sites.

A marketing automation feature that allows for displaying pop-up surveys to website visitors.

Part of marketing automation, guiding active customers towards specific campaigns.

Illustrated in case studies (e.g., Hotel Chain A sending emails three days after new member registration).

Demonstrated in case studies (e.g., Restaurant Y distributing coupons to customers to encourage repeat business).