AngelTrack logo

AngelTrack

by AngelTrack LLC · Since 2012
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ActiveAvailable globallyCloud
Quick facts
VendorAngelTrack LLC
Year launched2012
StatusActive
LocationTyler, TX, United States, Texas
Countries servedGlobal
Languages1
Integrations14+
Free tier
Free trial
Contact sales

About AngelTrack

AngelTrack is an EMS software platform from AngelTrack LLC that supports emergency medical services and non-emergency medical transportation. It combines asset tracking, automatic vehicle location (AVL), and EMS CAD software to help simplify operations and improve revenue. This platform also includes CCT ePCR functionality and certificate management, providing a comprehensive solution for coordinating medical transport and billing. AngelTrack's integrated approach minimizes the complexities often associated with using multiple systems, allowing for efficient management of resources and data. Key capabilities: asset tracking automatic vehicle location EMS CAD software CCT ePCR certificates Best for: EMS and transportation organizations that need a unified solution for operational efficiency and accurate billing.

AngelTrack is an all-in-one cloud-based software designed to streamline EMS and fire department operations. It unifies dispatching, ePCR reporting, crew scheduling, billing, and quality assurance under one integrated system. Built specifically for emergency response organizations, it simplifies compliance with NEMSIS and HIPAA standards while ensuring data integrity and accessibility from any device. The dispatch and billing automation tools save time by reducing manual errors, and its real-time GPS tracking helps coordinate units effectively. AngelTrack’s strength lies in its depth—it manages everything from patient care documentation to payroll and inventory. However, new users may find the system overwhelming initially, as the platform’s extensive functionality comes with a learning curve. Despite that, it remains a top-tier choice for EMS agencies seeking efficiency, compliance, and transparency in their operations, offering strong performance, data reliability, and centralized control across all essential emergency service functions.

Pros & Cons

What users like
  • +Comprehensive all-in-one EMS and billing platform for streamlined operations
  • +Fully cloud-based with automatic backups and updates
  • +Strong NEMSIS and HIPAA compliance for secure data handling
  • +Scalable for small and large EMS organizations alike
  • +Detailed analytics and reporting tools for operational insight
What users flag
  • Steep learning curve for first-time users due to extensive features
  • Limited customization options for smaller agencies
  • Mobile interface can occasionally lag on older devices
  • Integration setup requires technical assistance
  • Pricing may be high for very small providers

Features

Key features

Dispatch Management
Schedule and monitor ambulances and personnel in real-time.
ePCR (Electronic Patient Care Reports)
Create and manage NEMSIS-compliant patient care documentation.
Billing Automation
Generate invoices, link trips to claims, and manage insurance reimbursements.
Crew Scheduling
Assign shifts, track time, and manage availability across stations.
Quality Assurance
Review and approve reports for accuracy and compliance before submission.

Additional features

Call Intake
Record and manage service requests efficiently.
Live GPS Tracking
Monitor units and vehicles in real-time.
Fleet Maintenance
Schedule inspections and track repairs for vehicles and equipment.
Timekeeping and Payroll
Log employee hours and export payroll data.
Compliance Reporting
Generate NEMSIS and state-mandated compliance reports.
Mobile Access
Use tablets or mobile devices for patient reports and dispatch updates.
Inventory Management
Track medical supplies and restocking needs.
Custom Reporting
Build analytical and performance-based reports.
Automatic Notifications
Alert crews about updates, assignments, or schedule changes.
Data Security
HIPAA-compliant storage and transmission of sensitive medical data.
Cloud Backup
Automatic data syncing and backup for business continuity.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Silver

USD 1

Gold

USD 2

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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