About Appbot
A tool for mobile teams to analyze app reviews and ratings. It helps surface bugs, feature requests, and complaints by using sentiment analysis, topic detection, and AI-powered tools to provide insights from user feedback across multiple app stores.
Appbot is a software-as-a-service platform designed for mobile product managers, developers, and customer support teams to analyze user reviews from various app stores like the Apple App Store, Google Play, and Microsoft Store. The tool aggregates reviews and applies sentiment analysis, topic detection, and AI to extract actionable insights about bugs, feature requests, and overall user satisfaction. Key features include AI-powered reply generation, competitor review tracking, and customizable dashboards. Appbot integrates with popular business tools such as Slack, Zendesk, and Microsoft Teams to streamline workflows. Pricing is structured in tiers based on the number of users and tracked apps, with both monthly and annual subscription options available. A 14-day free trial is offered on the Large plan.
Pros & Cons
- Aggregates reviews from multiple major app stores into a single dashboard.
- Provides powerful AI-driven sentiment and topic analysis to quickly identify trends.
- Integrates with a wide range of popular tools like Slack, Zendesk, and Microsoft Teams.
- Offers AI-assisted and automated replies to streamline customer support workflows.
- Includes competitor tracking to benchmark performance against other apps.
- Does not offer a permanently free tier for small projects or individual developers.
- The number of automated translations is limited on lower-tier plans.
- Direct reply functionality and API access are reserved for higher-priced plans.
Features
Key features
Visualize trends in positive, negative, and neutral sentiment across all app reviews to understand user feedback at a glance.
Automatically draft or send replies to app reviews using AI that considers the review's rating, sentiment, and specific content.
Aggregate reviews from the Apple App Store, Google Play, and Microsoft Store for your own and competitor apps in near real-time.
Track competitor app reviews to compare ratings, sentiment, and topics, providing benchmarks for your own app's performance.
Send app reviews directly to tools like Slack, Microsoft Teams, Zendesk, and Zapier to incorporate feedback into existing workflows.
Identify common words, phrases, and topics that are driving 1-star and 5-star reviews to pinpoint key issues and praise.
Use a conversational AI to ask questions about your review data in plain language and receive grounded answers with links to source reviews.
Additional features
Create reports that consolidate various review and ratings data points onto a single page for easy monitoring.
Export app review and ratings data for use in other systems or for custom analysis.
Automatically translate reviews from over 30 languages into English to understand global user feedback.
Map and visualize changes in your app's star ratings over time to correlate with updates and events.
Connect your live review data to AI tools like Claude and ChatGPT for further analysis and summarization.
Available on premium plans for enhanced security and user management.
Download review data for offline analysis and reporting.
Pricing
Monthly plans
- 1 User
- 5 Sources (apps)
- 300 Automated Translations/month
- App Ratings Over Time
- App Review Sentiment
- Custom Dashboards
- Integrate with Slack, Teams & more
- 3 Users
- 40 Sources (apps)
- 1,500 Automated Translations/month
- App Ratings Over Time
- App Review Sentiment
- Custom Dashboards
- Integrate with Slack, Teams & more
- 7+ Users
- 100+ Sources (apps)
- 3,000 Automated Translations/month
- Export to CSV & Excel
- Reply In Appbot
- Reply in Integrations
- Unlimited Auto Replies
- MCP & Ask Appbot
Price is 'from $219 billed monthly'
Source: vendor pricing page →Annual plans
- 1 User
- 5 Sources (apps)
- 300 Automated Translations/month
- App Ratings Over Time
- App Review Sentiment
- Custom Dashboards
- Integrate with Slack, Teams & more
Billed as $49/month
Source: vendor pricing page →- 3 Users
- 40 Sources (apps)
- 1,500 Automated Translations/month
- App Ratings Over Time
- App Review Sentiment
- Custom Dashboards
- Integrate with Slack, Teams & more
Billed as $99/month
Source: vendor pricing page →- 7+ Users
- 100+ Sources (apps)
- 3,000 Automated Translations/month
- Export to CSV & Excel
- Reply In Appbot
- Reply in Integrations
- Unlimited Auto Replies
- MCP & Ask Appbot
Price is 'From $166/m Billed annually'
Source: vendor pricing page →- 20+ Users
- 100+ Sources (apps)
- 3,000+ Automated Translations/month
- All Large plan features
- Single Sign-On (SSO)
- Basic Procurement Support
- Optional Invoice Billing
- Optional API Access
Price is 'From $479/m Billed annually only'
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Appbot
A tool for mobile teams to analyze app reviews and ratings. It helps surface bugs, feature requests, and complaints by using sentiment analysis, topic detection, and AI-powered tools to provide insights from user feedback across multiple app stores.
Appbot Details
Appbot's In-App Market Place
Does Appbot have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- 1 User
- 5 Sources (apps)
- 300 Automated Translations/month
- App Ratings Over Time
- App Review Sentiment
- Custom Dashboards
- Integrate with Slack, Teams & more
- 3 Users
- 40 Sources (apps)
- 1,500 Automated Translations/month
- App Ratings Over Time
- App Review Sentiment
- Custom Dashboards
- Integrate with Slack, Teams & more
- 7+ Users
- 100+ Sources (apps)
- 3,000 Automated Translations/month
- Export to CSV & Excel
- Reply In Appbot
- Reply in Integrations
- Unlimited Auto Replies
- MCP & Ask Appbot
Price is 'from $219 billed monthly'
Source: vendor pricing page →Annual plans
- 1 User
- 5 Sources (apps)
- 300 Automated Translations/month
- App Ratings Over Time
- App Review Sentiment
- Custom Dashboards
- Integrate with Slack, Teams & more
Billed as $49/month
Source: vendor pricing page →- 3 Users
- 40 Sources (apps)
- 1,500 Automated Translations/month
- App Ratings Over Time
- App Review Sentiment
- Custom Dashboards
- Integrate with Slack, Teams & more
Billed as $99/month
Source: vendor pricing page →- 7+ Users
- 100+ Sources (apps)
- 3,000 Automated Translations/month
- Export to CSV & Excel
- Reply In Appbot
- Reply in Integrations
- Unlimited Auto Replies
- MCP & Ask Appbot
Price is 'From $166/m Billed annually'
Source: vendor pricing page →- 20+ Users
- 100+ Sources (apps)
- 3,000+ Automated Translations/month
- All Large plan features
- Single Sign-On (SSO)
- Basic Procurement Support
- Optional Invoice Billing
- Optional API Access
Price is 'From $479/m Billed annually only'
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Aggregates reviews from multiple major app stores into a single dashboard.
- Provides powerful AI-driven sentiment and topic analysis to quickly identify trends.
- Integrates with a wide range of popular tools like Slack, Zendesk, and Microsoft Teams.
- Offers AI-assisted and automated replies to streamline customer support workflows.
- Includes competitor tracking to benchmark performance against other apps.
- Does not offer a permanently free tier for small projects or individual developers.
- The number of automated translations is limited on lower-tier plans.
- Direct reply functionality and API access are reserved for higher-priced plans.
Appbot's Alternatives
NEURON
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Sigma AI
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Safiyo
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