Apple Business Essentials logo

Apple Business Essentials

by Apple · Since 1976
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ActiveAvailable globallyCloud
Quick facts
VendorApple
Year launched1976
StatusActive
Location1 Apple Park Way, Cupertino, California 95014, US
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact sales

About Apple Business Essentials

Apple Business Essentials is a management platform from Apple that simplifies the administration of Apple devices for small businesses. It combines mobile device management (MDM), 24/7 support, and cloud storage services so organizations can efficiently handle their IT needs. The platform also offers onboarding assistance, making it easier to add new users and manage devices effectively. With additional features such as TV & Home integration, entertainment options, and accessory management, Apple Business Essentials provides comprehensive support tailored to small business environments. Key capabilities: mobile device management 24/7 support cloud storage onboarding assistance accessory management Best for: small businesses that need to manage multiple Apple devices and ensure reliable IT support.

Apple Business Essentials by Apple is a comprehensive mobile device management (MDM) solution designed to help small and medium-sized businesses manage Apple devices efficiently. Its primary purpose is to streamline device setup, security, and ongoing management for iPhones, iPads, and Mac computers. Key features include automated device enrollment, secure configuration management, app deployment, cloud storage integration, and 24/7 Apple support. The platform is particularly suited for organizations that operate exclusively within the Apple ecosystem and want a centralized tool to simplify device administration. The user interface of Apple Business Essentials is clean, intuitive, and consistent with Apple’s overall design philosophy. The dashboard provides a clear overview of all devices, user assignments, and management tasks. Navigation is straightforward, with simple menus and clear action buttons that make onboarding new devices or updating settings quick and efficient. Its design minimizes complexity, allowing IT administrators to perform tasks without extensive training.

Pros & Cons

What users like
  • +Integrates device management, cloud storage, and support into a single, predictable subscription for small businesses.
  • +The Collections feature streamlines deployment by automatically setting up devices with the right apps and settings.
  • +Dedicated Managed Apple Accounts separate work data from personal user data for better security and privacy.
  • +Includes 24/7 priority Apple Support and fast repairs (via AppleCare+), minimizing business disruption.
  • +Offers flexible plans allowing businesses to pay per device or per user with varied storage options.
What users flag
  • The system is only for Apple devices (iPhone, iPad, Mac, Apple TV), limiting businesses with mixed-OS environments.
  • Its simplicity might mean less granular control compared to more traditional, full-featured Mobile Device Management (MDM) solutions.
  • Some advanced features, like repairs and 24/7 support, require the more expensive AppleCare+ plan upgrade.
  • The solution is geared specifically toward small businesses and may not scale well past the 500-user mark.

Features

Key features

One Complete Subscription
Combines device management, 24/7 support, and cloud storage into a single, cohesive service for small businesses.
Collections for Setup
Allows automatic assignment of the correct apps and settings to employees, teams, and their devices, simplifying initial setup.
Dedicated Apple Account for Work
Provides employees with a separate Managed Apple Account for secure storage, backup, and collaboration, protecting business data.
Automatic Work Backups
Ensures that work backups for iPhone and iPad are handled automatically, reducing the risk of data loss.
AppleCare+ for Business Essentials
Offers 24/7 priority support and flexible device repair credits, ensuring quick issue resolution and minimal downtime.
Easy Device Reassignment
Facilitates the smooth and remote reassignment of users to new devices and old devices to new users.

Additional features

Setup/Onboarding
Streamlines the process of getting devices ready for employees using the simplicity of Managed Apple Accounts and Collections.
Collections
Enables automatic assignment of apps, settings, and permissions based on user, user group, or device, simplifying deployment.
Managed Apple Accounts
Gives employees a dedicated Apple Account for work, separate from personal accounts, for secure storage, backup, and collaboration.
Security
Enforces critical security settings and measures to protect company data on every device while maintaining user privacy.
Repairs
Includes flexible repair credits (with AppleCare+ plans) that can be used for device repairs, offering fast service, sometimes ASAP.
Updates
Allows for easy management of device updates and the ability to update or replace devices without slowing down work.
Reassignment
Enables remote wiping and reassigning of existing devices to new users, simplifying the device lifecycle management.
Flexible Plans
Provides mix-and-match subscription plans with varying storage and device limits to cover every employee and device.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

ENGLISH

Billing currencies

🇺🇸USD

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