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About Apptentive

Apptentive is a mobile customer feedback platform from Apptentive that helps businesses collect and analyze user feedback. It provides tools for gathering customer insights, engaging users, and improving mobile experiences so organizations can make informed decisions. The transition to Alchemer Mobile improves these capabilities with additional features designed to support more effective mobile customer engagement. Users can contact support at 800-609-6480 and connect via LinkedIn or Facebook for further assistance. Key capabilities: customer feedback collection user engagement tools analytics dashboard reporting features integration options Best for: businesses that need to gather and act on mobile customer feedback effectively.

Apptentive Details

Vendor
Apptentive
Year Launched
2011
Location
Alchemer, 168 Centennial Pkwy # 250, Louisville, CO 80027
Deployment
cloud
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English
Users
Marketers, Customer Support Agents, Product Managers, Sales Representatives, Customer Success Managers.
Industries Served
Healthcare, Retail, Finance, Education, Hospitality, Technology, E-commerce, Automotive, Travel & Tourism, Real Estate, Entertainment
Tags
CRM, Customer Engagement, Customer Feedback, Customer Communication, Mobile App, Customer Satisfaction, In-app Messaging, Surveys, Ratings, Reviews

Apptentive's In-App Market Place

Does Apptentive have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)

Pros & Cons

  • Comprehensive Mobile Feedback: Offers a robust platform for collecting in-app feedback and surveys.
  • Advanced Survey Logic: Provides tools for creating dynamic and personalized survey experiences.
  • Offline Data Collection: Enables data gathering in areas with limited or no internet connectivity.
  • Custom Branding: Allows businesses to align surveys with their brand identity.
  • Integration Capabilities: Seamlessly connects with various enterprise tools for streamlined data flow.
  • Pricing Transparency: Lack of publicly available detailed pricing information.
  • Learning Curve: New users may require time to familiarize themselves with the platform.
  • Customization Limitations: Some users may find customization options limited.
  • Integration Complexity: Integrating with certain third-party applications may require technical expertise.
  • Limited International Presence: Primarily serves clients in select countries.

Apptentive's Support Options

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