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Apptivo

by Apptivo · Since 2009
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ActiveAvailable globallyCloud
Quick facts
VendorApptivo
Year launched2009
StatusActive
Location39055 Hastings St, Suite 209, Fremont, California 94538, US
Countries servedGlobal
Languages12
Integrations21+
Free tier
Free trial
Contact salesYES

About Apptivo

Apptivo is a cloud-based software platform from Apptivo that provides business management solutions. It includes CRM, project management, and invoicing features so businesses can manage their operations efficiently. Apptivo supports customizable applications for various business needs and allows users to automate workflows. The platform is designed for organizations of all sizes, offering extensive integration with third-party applications to improve functionality. Key capabilities: CRM management project tracking invoicing reporting collaboration tools Best for: small to medium-sized businesses that need a comprehensive suite for managing customer relationships, projects, and financials.

Apptivo is a versatile CRM software designed to cater to the needs of businesses seeking a comprehensive customer relationship management solution. Its primary purpose is to provide an integrated platform for managing customer data, sales, marketing, and various business processes in a streamlined and efficient manner. The software offers a wide range of features, including contact and lead management, sales pipeline tracking, project management, invoicing, and support ticket management. Apptivo is designed to be highly customizable, allowing businesses to tailor the software to their specific needs and workflows. The platform aims to help businesses improve customer interactions, boost sales productivity, and streamline operations through automation and collaboration tools. The user interface of Apptivo is designed with simplicity and ease of use in mind. It features a clean and modern layout, with intuitive navigation that ensures users can quickly access the tools and features they need. The software’s dashboard is customizable, allowing users to arrange widgets and modules according to their preferences, which makes it easier to focus on the most important data and tasks.

Pros & Cons

What users like
  • +Easy to Use: Users generally find Apptivo user-friendly and easy to navigate.
  • +Customizable: Offers flexible customization options to adapt to different business needs.
  • +Great Customer Service: The support team is consistently praised for being helpful, responsive, and accessible.
  • +Mobile Access: Accessible from anywhere, enhancing flexibility for users on the go.
  • +Good Value for Money: Users find the pricing fair and appreciate the features offered for the cost.
What users flag
  • Sluggish Website: Some users report that the website can be slow or sluggish at times.
  • Android App Issues: The Android mobile application is noted as not being ideal.
  • Missing Features: Some users mention that certain features are lacking, such as a round-robin algorithm or duplication filters.
  • Email Template Issues: Creating email templates can be confusing for some users.
  • Template Customization Limitations: Customizing templates like purchase orders and packing slips can be difficult, with inconsistent field display.
  • Performance Issues: Some users experience occasional slowness or degraded performance.

Features

Key features

Integrated Suite of Apps
Offers a wide range of interconnected applications beyond just CRM, functioning more like an ERP system.
Highly Customizable
Allows users to tailor the software to their specific business needs and workflows.
Scalable & Modular
Businesses can start with a few apps and add more as they grow.
Sales CRM Focus
Strong emphasis on sales CRM capabilities, including lead and opportunity management.
Help Desk Functionality
Includes a help desk module for customer support.
Field Service Management
Offers features for managing field service operations.
Campaign Management
Provides tools for creating and managing marketing campaigns.
Mobile Access
"On The Go Apptivo" indicates mobile app availability for access anywhere.
Smart APIs & Integrations
Facilitates integration with other systems through APIs and pre-built integrations.
Data Security & Privacy
SSAE18 SOC2 Type II certified, emphasizing data protection and security.
Easy to Use
Multiple testimonials highlight ease of use and quick learning curve.
Excellent Onboarding & Support
Praised onboarding team and scheduled support for complex setups.

Additional features

Integrated Suite of Apps - More than just CRM
Apptivo offers a collection of interconnected applications that extend beyond traditional Customer Relationship Management, providing a broader platform for managing various business functions.
Sales CRM - Manage Leads and Opportunities
Provides robust Customer Relationship Management features specifically focused on sales, enabling businesses to effectively manage leads, track opportunities, and nurture customer relationships throughout the sales cycle.
Help Desk - Customer Support Management
Includes a dedicated Help Desk application to manage customer support inquiries, track tickets, and resolve customer issues efficiently, ensuring customer satisfaction.
Field Service - Optimize Field Operations
Offers Field Service management capabilities designed to streamline and optimize operations for businesses with field teams, including scheduling, dispatching, and service management in the field.
Campaigns - Marketing Campaign Management
Provides tools for creating, executing, and tracking marketing campaigns, allowing businesses to manage their marketing efforts and measure campaign effectiveness.
On The Go Apptivo - Mobile Accessibility
Offers mobile applications, enabling users to access and manage Apptivo's features and data from mobile devices, ensuring business operations can be managed remotely and on the move.
Smart APIs - Seamless External Connections
Features robust and intelligent Application Programming Interfaces (APIs) that allow for seamless integration with other software systems and platforms, extending Apptivo's functionality and connectivity.
High Customizability - Tailor to Your Business
Apptivo is designed to be highly customizable, allowing businesses to tailor the software to their specific workflows, processes, and unique business requirements, ensuring a personalized fit.
Modular Design - Start Small, Grow Big
The software is built with a modular approach, allowing businesses to start with a few essential applications and progressively add more apps as their needs evolve and their business grows, offering scalability and flexibility.
Custom App Creation - Build Your Own Applications
Offers the unique capability to create custom applications within the Apptivo platform, empowering businesses to build tailored solutions for very specific or niche needs not covered by the standard suite.
Automated Invoicing - Streamline Billing Processes
Includes features to automate the invoicing process, simplifying and accelerating billing cycles, and reducing manual effort in financial operations.
Proposal Generation - Create Professional Proposals Quickly
Provides tools to efficiently generate business proposals, helping sales teams create professional and compelling proposals in a streamlined manner.
Prospect Management - Track and Nurture Leads
Offers functionalities for effective prospect management, enabling businesses to track, manage, and nurture leads through the sales funnel, improving lead conversion rates.
Automated Workflows - Enhance Operational Efficiency
Features automated workflows that streamline business processes, such as moving leads through sales stages, reducing manual tasks and improving operational efficiency across different departments.
Real-time Data Access - Immediate Business Insights
Provides streamlined and real-time access to critical business data, enabling users to gain immediate insights, make informed decisions, and respond quickly to changing business conditions.
Reporting and Analytics - Monitor Performance and Trends
Offers reporting and analytics tools to monitor team performance, analyze sales trends, and gain insights into various business metrics, supporting data-driven decision-making and strategic planning.
Easy to Use Interface - Quick User Adoption
Designed with a user-friendly and intuitive interface, ensuring that the software is easy to learn and navigate, facilitating quick adoption by staff with minimal training.
Quick Learning Curve - Fast Staff Onboarding
Features a short learning curve, enabling businesses to onboard staff quickly and efficiently, minimizing disruption and accelerating time-to-value.
Streamlined Interface - All-in-One Access
Presents a streamlined and unified interface where all features and functionalities are accessible within a single platform, simplifying user experience and improving navigation.
Outstanding Onboarding - Expert Setup Assistance
Provides an outstanding onboarding experience with a dedicated team that assists with the initial setup and implementation process, ensuring a smooth and successful start.
Excellent Scheduled Support - Specialized Help When Needed
Offers excellent scheduled support, particularly beneficial for complex setups or when users require specialized assistance, ensuring users receive expert help for more intricate configurations.
SSAE18 SOC2 Type II Certified - Data Security and Privacy
Apptivo is SSAE18 SOC2 Type II certified, demonstrating a commitment to adhering to high standards of data security and privacy, assuring users of data protection and compliance.
Email Integration - Centralized Communication Records
Integrates with email systems to automatically retain customer communications, ensuring that all email interactions are recorded and accessible within Apptivo, simplifying communication tracking and record-keeping, especially during employee turnover.
Inventory/Product Management (Implied) - Manage Products and Estimates
While not explicitly listed as a separate module, features related to creating custom estimates and managing products suggest the presence of inventory or product management capabilities, allowing users to manage product catalogs and integrate them into sales processes.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite

USD 20

Premium

USD 30

Ultimate

USD 50

Countries & Languages

Global
Countries served
12
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabic

Billing currencies

🇺🇸USD

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