About Arch Retail
Arch Retail is an integrated retail management platform for single or multi-branch stores. It provides tools for inventory, pricing, promotions, customer engagement, and profitability management, with a focus on the Southern African market.
Arch Retail Solutions, by Spinnaker Software, offers a comprehensive suite of retail management products centered around its core Arch Retail system. Designed for retailers from small stores to large multi-branch groups, it provides an all-in-one platform for managing POS, inventory, pricing, and reporting. The system is highly modular, with add-ons like Arch Enterprise for multi-store control, Arch Loyalty for customer retention, and Arch eStore for eCommerce. A key feature is Arch Analytics, an embedded business intelligence tool that provides visual dashboards for tracking KPIs. The company primarily serves the Southern African market, with a strong footprint in South Africa, Namibia, and Botswana. While the website details its extensive features, it does not publish pricing information, requiring potential customers to contact them for a quote. Support is available via phone and email, with multiple branches across Southern Africa.
Pros & Cons
- Offers a comprehensive, all-in-one suite of retail management modules, from POS to BI.
- Scalable solution suitable for single stores up to large, multi-branch enterprise operations.
- Provides specialized solutions for various retail sectors like supermarkets, liquor stores, and fuel forecourts.
- Includes an embedded business intelligence tool (Arch Analytics) for data-driven decision making.
- Features an offline 'safe mode' to ensure continuous trading during network outages.
- Pricing is not publicly available and requires a direct sales inquiry.
- The company's focus is primarily on Southern Africa, which may affect support and relevance for businesses in other regions.
Features
Key features
Provides a comprehensive POS interface with integrated EFT, prepaid airtime, loyalty rewards, and combo functionality.
Offers real-time control over inventory, automated product ordering, and integrated stock and margin plans.
Arch Enterprise provides centralized management for multi-store operations, enabling business growth.
Features Arch Analytics, a business intelligence tool with KPI dashboards for sales, basket value, and stock turn.
Includes a loyalty module to implement rewards programs and retain customers.
Facilitates operational data flow to cloud-based accounting systems like Xero.
Offers Arch eStore to meet the demand for online shopping.
Arch Mobile provides on-the-floor access to operational information for staff.
Additional features
Provides an all-in-one integrated solution for forecourt operations.
Offers self-checkout hardware and software to enhance the customer experience.
Arch eReplenish automates the full procure-to-payment process.
Allows for proactive product price maintenance and management.
Features tight user authority security measures to control access.
Includes a safe mode to ensure uninterrupted trading during server or network failures.
Provides functionality for automated supplier claims.
Supplies custom-developed hardware options including POS equipment, servers, and peripherals.
Pricing
Countries & Languages
Available in
Interface languages
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About Arch Retail
Arch Retail is an integrated retail management platform for single or multi-branch stores. It provides tools for inventory, pricing, promotions, customer engagement, and profitability management, with a focus on the Southern African market.
Arch Retail Details
Arch Retail's In-App Market Place
Does Arch Retail have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Offers a comprehensive, all-in-one suite of retail management modules, from POS to BI.
- Scalable solution suitable for single stores up to large, multi-branch enterprise operations.
- Provides specialized solutions for various retail sectors like supermarkets, liquor stores, and fuel forecourts.
- Includes an embedded business intelligence tool (Arch Analytics) for data-driven decision making.
- Features an offline 'safe mode' to ensure continuous trading during network outages.
- Pricing is not publicly available and requires a direct sales inquiry.
- The company's focus is primarily on Southern Africa, which may affect support and relevance for businesses in other regions.
Arch Retail's Support Options
Email Address
webinfo@archretail.comContact
+27 21 556 2724Arch Retail's Alternatives
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