Arcovo Hotel Loyalty logo

Arcovo Hotel Loyalty

by Arcovo Hotel Loyalty · Since 2012
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorArcovo Hotel Loyalty
Year launched2012
StatusActive
LocationArcovo Hotel Loyalty Kemp House, 152 City Road, London EC1V 2NX
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About Arcovo Hotel Loyalty

Arcovo Hotel Loyalty is a loyalty software platform from Arcovo Hotel Loyalty designed for hotels to manage loyalty programs. It provides automatic member marketing, integration with Property Management Systems (PMS), and essential features that support hotel operators in improving customer retention. This software helps hotels increase their RevPAR by effectively managing loyalty programs and member engagement. With a focus on the UK and Ireland, Arcovo aims to deliver solutions that are tailored to the hospitality industry. Key capabilities: automatic member marketing integration with Property Management Systems customer retention tracking customizable loyalty program setup reporting and analytics Best for: hotel managers that need to implement and manage effective loyalty programs.

Arcovo Hotel Loyalty stands out as a powerful loyalty management solution designed exclusively for hotels and the hospitality industry. At its core, this platform aims to help hotels foster loyalty, drive repeat business, and enable a more personalized guest experience. The software offers a comprehensive suite of tools to aid hotel managers in designing, customizing, and executing loyalty programs that align with their unique branding and operational goals. One of Arcovo Hotel Loyalty’s greatest strengths lies in its extensive range of features. From loyalty cards, gift card management, and promotions to social promotions, surveys, and gamification, the platform offers numerous ways to keep guests engaged and rewarded. This is especially crucial in a fiercely competitive industry where retaining loyalty is key to sustained profits. Furthermore, the software’s ability to track customer activity and preferences lets hotel chains make data-informed decisions to fine-tune their loyalty initiatives. This data-centric approach not only helps drive loyalty but also assists in strengthening relationships with valued guests. The platform’s user interface is another strong point.

Pros & Cons

What users like
  • +1. The system is simple to install and maintain with excellent support.
  • +2. It leads to an increase in repeat business and customer loyalty.
  • +3. The software is flexible, consistent, and reliable with strong uptime.
What users flag
  • 1. Lack of advanced analytics and reporting capabilities

Features

Key features

1. Highly Specific, Segmented Marketing
This feature allows hotels to create and target marketing campaigns to specific groups of their loyalty program members, ensuring relevant messaging and potentially maximizing results.
2. Automatic Member Marketing
The software enables hotels to set up automated marketing messages and trigger personalized promotions based on predefined rules or member behavior.
3. Branded Hotel Loyalty App
Arcovo offers the option for hotels to have their own custom-branded mobile app for their loyalty program, providing a dedicated platform for members to engage.
4. Loyalty Reporting & KPIs
The platform provides reporting tools and key performance indicators (KPIs) to help hotels measure the success and return on investment of their loyalty program.
5. Email & SMS Integration
The software integrates with email and SMS communication channels, allowing hotels to easily reach their loyalty members with updates, promotions, and personalized messages.
6. Data Management
The system includes features for managing customer data related to the loyalty program, which is crucial for segmentation and personalized marketing efforts.

Additional features

1. Highly Specific, Segmented Marketing
The software allows for targeted marketing efforts based on specific criteria and member segments.
2. Measuring and Improving ROI
The system helps hotels track and analyze the performance of their loyalty program to maximize its return on investment.
3. Automatic Member Marketing
This feature allows for the automation of marketing messages and the triggering of tailored promotions.
4. Tailored Promotions
Hotels can create and send specific promotions designed for individual loyalty program members or segments.
5. Branded Hotel Loyalty App
Arcovo can provide hotels with their own mobile application to enhance their loyalty program.
6. Monitoring Guest Loyalty and Spend
The system allows hotels to track how loyal their guests are and how much they spend.
7. Simple Installation
The software is designed to be easy for hotels to set up and implement.
8. Excellent Maintenance & Support
Arcovo provides ongoing support and maintenance for their software.
9. Increasing Repeat Business
A key benefit of the software is its ability to help hotels encourage guests to return.
10. Growing Loyalty to Hotels
The platform is designed to foster stronger relationships and increased loyalty from hotel guests.
11. Flexibility
The software offers adaptability to suit the specific needs of different hotels.
12. Consistency
The platform provides a consistent experience for both hotel staff and loyalty program members.
13. Reliability of Software
The software is designed to function dependably without issues.
14. User Friendly Interface
The system is easy for users to navigate and operate.
15. No Problems with Uptime or Connections
The software ensures continuous availability and stable connections.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
17
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇴NOK🇷🇺RUB🇮🇳INR🇧🇷BRL🇲🇽MXN🇸🇬SGD🇭🇰HKD🇰🇷KRW

No reviews yet

Be the first to drop a review

Alternatives to Arcovo Hotel Loyalty

Zeal logo

Zeal

Zeal is a project management software from Zeal that supports team collaboration. It includes task…

LovCash logo

LovCash

LovCash is a blockchain-powered financial and commerce platform from LovCash that revolutionizes the fast-moving consumer…

Z

Zygo Companion

Zygo Companion is a software platform from Zygo Tecnologia that assists in managing and analyzing…

Zoho Thrive logo

Zoho Thrive

Zoho Thrive is a loyalty program software from Zoho that helps boost repeat sales and…

Yummy Loyalty logo

Yummy Loyalty

Yummy Loyalty is a loyalty program software from Yalt designed to change one-time visitors into…

Yippeesoft Loyalty Program logo

Yippeesoft Loyalty Program

Yippeesoft Loyalty Program is a loyalty management software from Mixto that helps businesses engage their…

Often compared with Arcovo Hotel Loyalty

Compare any two tools →
Zeal logo
Zeal
Customer Loyalty
0.0
LovCash logo
LovCash
Retail Management
0.0
Z
Zygo Companion
Customer Loyalty
0.0
Zoho Thrive logo
Zoho Thrive
Customer Loyalty
0.0