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ARCS

by Marketing Systems Group · Since 1987
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ActiveAvailable globally
Quick facts
VendorMarketing Systems Group
Year launched1987
StatusActive
LocationUNITED STATES OF AMERICA
Countries servedGlobal
Languages11
Integrations2+
Free tier
Free trialYES
Contact salesYES

About ARCS

ARCS is a research software platform from Marketing Systems Group that provides online survey tools for qualitative research. It combines Sampling Solutions, List improvements, and COVID-19 Sampling Intelligence so that users can gather quality results efficiently. This software allows for building and managing panels and includes call center solutions to further support data collection needs. With ARCS, companies can access tailored sampling strategies and improve their research methodology. Key capabilities: Sampling Solutions List improvements COVID-19 Sampling Intelligence Build & Manage Panels Call Center Solutions Best for: researchers and organizations that need effective tools for conducting online surveys and gathering data insights.

ARCS by Marketing Systems Group (MSG) stands out as a robust and highly specialized software tailored to meet the demands of clinical trial recruitment and management. Designed for research organizations, ARCS has been instrumental in optimizing the recruitment process for clinical studies, enabling organizations to efficiently manage participants, surveys, and data collection efforts. The software is lauded for its extensive customization options, allowing users to tailor almost every aspect of the system to meet specific study requirements. This flexibility is one of ARCS's strongest points, making it suitable for a wide range of research scenarios. One of the most notable aspects of ARCS is its ability to streamline the entire recruitment process. From the initial contact with potential participants to managing their involvement in the study, ARCS simplifies tasks that would otherwise require significant manual effort. Users have praised its survey-building capabilities, which are enhanced by features like question branching and multi-channel distribution.

Pros & Cons

What users like
  • +Highly customizable to meet specific research needs.
  • +Excellent customer support and technical assistance.
  • +Streamlines participant recruitment, reducing time and costs.
  • +Supports multi-site and complex study designs.
What users flag
  • Customization can lead to occasional issues that require technical support.
  • Some features may need further improvement, especially in heavily customized setups.

Features

Key features

Survey Builder
Create customizable surveys tailored to specific research needs.
Multi-Channel Distribution
Distribute surveys and recruitment materials across various channels.
Question Branching
Implement logic that directs participants through different paths based on their responses.
Data Import/Export
Easily handle large datasets by importing and exporting data.
Reporting/Analytics
Generate detailed reports and analyze data to gain insights from research studies.

Additional features

Customizable Fields and Questions
Appointment and Payment Management
Mobile Scheduling
Participant Database Management
Data Collection Tools
Participant Filtering and List Creation
Batch Processing for Multi-site Studies

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Standard

USD 1,199

Countries & Languages

Global
Countries served
11
Interface languages
9
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK

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