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Software Status:Active

About ARCS

ARCS is a research software platform from Marketing Systems Group that provides online survey tools for qualitative research. It combines Sampling Solutions, List improvements, and COVID-19 Sampling Intelligence so that users can gather quality results efficiently. This software allows for building and managing panels and includes call center solutions to further support data collection needs. With ARCS, companies can access tailored sampling strategies and improve their research methodology. Key capabilities: Sampling Solutions List improvements COVID-19 Sampling Intelligence Build & Manage Panels Call Center Solutions Best for: researchers and organizations that need effective tools for conducting online surveys and gathering data insights.

ARCS Details

Vendor
Marketing Systems Group
Year Launched
1987
Location
UNITED STATES OF AMERICA
Deployment
Training Options
documentation, videos, in person
Countries Served
All Countries
Languages
English, French, Spanish, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
CPG Companies Qualitative Researchers and facilities UX Researchers - User Experience, Consumer Insights, Product Evaluation Sensory Research Clinical Researchers
Industries Served
healthcare, pharmaceutical, and research industries, particularly in clinical trials and studies.
Tags
Research, Clinical Trials, Participant Recruitment, Survey Management, Data Collection

ARCS's In-App Market Place

Does ARCS have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (Fr), CNY (¥), SEK (kr)

Pros & Cons

  • Highly customizable to meet specific research needs.
  • Excellent customer support and technical assistance.
  • Streamlines participant recruitment, reducing time and costs.
  • Supports multi-site and complex study designs.
  • Customization can lead to occasional issues that require technical support.
  • Some features may need further improvement, especially in heavily customized setups.

ARCS's Support Options

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