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ARMS Field-Service

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About ARMS Field-Service

ARMS Field-Service is a field service management software from ARMS Software that supports efficient management of field operations. It combines job scheduling, real-time tracking, and reporting tools so that organizations can manage their field workforce effectively. This platform is designed to help businesses improve communication between field agents and the office, ensuring timely updates and resolution of issues. ARMS Field-Service provides tools for user-friendly interface, mobile access for field agents, and performance analytics to monitor service efficiency. Key capabilities: job scheduling real-time tracking reporting tools mobile access performance analytics Best for: businesses that need to manage field service operations efficiently.

ARMS Field-Service Details

Vendor
ARMS Software
Year Launched
Location
ARMS Software Headquarters: 1001 East Hector Street, Conshohocken, PA 19428, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Chinese, Japanese, Korean, Arabic, Russian.
Users
Field Service Technicians, Maintenance Managers, Operations Managers, Inventory Managers, Facility Managers.
Industries Served
Healthcare, Education, Finance, Retail
Tags
CMMS, field-service, maintenance management, asset management, work order management, equipment tracking, scheduling, inventory management, preventive maintenance, mobile app

ARMS Field-Service's In-App Market Place

Does ARMS Field-Service have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

10

Mini Apps

ARMS Mobile App: Allows field-service technicians to access work orders

checklists

and other important information from their mobile devices.

ARMS Inventory Management: Helps track and manage spare parts

tools

and other inventory items needed for field-service operations.

ARMS GPS Tracking: Enables real-time tracking of field technicians' locations for better monitoring and dispatching.

ARMS Customer Portal: Allows customers to submit service requests

check the status of their orders

and communicate with technicians through a self-service portal.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (元), INR (₹), BRL (R$), RUB (₽)

Pros & Cons

  • Comprehensive tracking of equipment maintenance schedules
  • Real-time updates on service requests and work orders
  • Enhanced communication between field technicians and management
  • Streamlined inventory management for replacement parts and supplies
  • Integration with GPS for efficient routing of technicians
  • Detailed reporting and analysis of service performance metrics
  • Ability to schedule preventative maintenance tasks to avoid unplanned downtime
  • Requires extensive training for users to effectively utilize all features
  • Can be expensive for smaller businesses or organizations with limited budgets
  • Limited offline functionality, potentially causing issues in areas with poor internet connectivity
  • Integration with other systems may require customization and additional costs
  • Some users have reported occasional bugs or glitches in the software, impacting productivity

ARMS Field-Service's Support Options

ARMS Field-Service's Alternatives