AroTRON

Additional features

Cloud-Native Product

Modern, agile, and scalable architecture.

Collections and Recoveries Management

Comprehensive solution covering all stages of the arrears lifecycle.

Customer-Centric Approach

Focuses on the customer throughout the debt management process.

Self-Service Portal

Empowers customers to manage their own debt and payments.

Automated Decisions (Decision Engine)

Automates decision-making processes, including when to escalate.

Intuitive Dashboards

Provides clear visual overviews of debt management activities.

Smart Reporting

Offers efficient, user-friendly, and real-time reports.

Easy Integration

Designed for seamless connectivity with external systems.

Automated Communication Workflows

Sends personalized and timely reminders via SMS, email, phone calls, and chat bots.

Multi-Currency Support

Handles transactions and reporting in various global currencies.

Multi-Language Support

Operates in multiple languages to facilitate cross-country implementations.

Improved Accuracy and Efficiency

Streamlines processes and reduces manual errors.

Enhanced Omnichannel Communication

Supports flexible and configurable communication across all preferred channels.

Minimized Errors and Risks

Through automation and compliance features.

Fast Setup & Reliable Support (Time to Market)

Quick deployment and dependable assistance.

Seamless Cross-Country Implementations

Adaptable to diverse international requirements.

Eliminates Cumbersome Processes

Simplifies debt management.

Personalized Services

Tailored solutions to organizational needs.

Streamlined Debt Management

Overall process is made more efficient.

Productivity Boost

Achieved through rule engines, workflow management, and automation.

Customer Proactivity

ML and AI readiness for predicting behavior and segmenting audiences.

Scalability

Adapts to evolving needs from small businesses to large enterprises.

User-Friendly Configuration

Easy to set up and customize.

Legal Compliance

Built-in features to ensure adherence to regulations.

360° Customer Insight

Provides a unified, complete view of each customer.

Efficient, User-Friendly, Real-time Reporting

Comprehensive reporting capabilities.

Seamless Integration & Tailored Solutions

Advanced Integration Services unify data and optimize operations.

Multi-Tenant Support

Unifies data from multiple business entities.

Customer Unification and Data Cleansing

Eliminates duplicate profiles and enhances data quality.

Bulk Data Import Capabilities

Efficiently loads diverse portfolios from multiple sources.

Decision Engine Module

Powers portfolio segmentation, strategy, champion-challenger tactics, and scorecards.

International Operation Support

Fully supports operations across various countries.

Cross-Entities Operation Support

Fully supports operations across different entities within an organization.

Optimization of Efficiency through Business Process Automation

Low-cost channel enablement for bulk operations.

Personalized Approaches for Corporate Accounts

Documented, controllable, and personalized strategies for corporate debt.

Data Import from Third-Party Systems

Provides visibility on customer, account case, exposures, related parties, documents, limits, commitments, and payments.

Call Center Automation

Automates activities including viewing and monitoring customer history, follow-up actions, and future appointments.

High-Productivity Screen Design

Enables users to process most tasks through one screen.

Automation of Self-Cure Customers

Identifies and automates processes for customers who are likely to self-cure their debt.

Focus on High-Risk Customers

Prioritizes and manages high-risk accounts.

Maximize Customer Retention

Strategies aimed at retaining customers.

Minimize Up-flows

Aims to reduce the number of accounts escalating to higher delinquency stages.

Document Management

Supports generation of all company document templates (Word/PDF) automatically, combining customer information and ensuring proper identification.

Server-Side Document Generation

Eliminates the need for MS Word licensing per agent.

Asset Management

Covers customer assets found through property search and collateral against debts, including lien release.

Channel Integration

Integrates with various communication channels (automated dialing, Fax, SMS, IVR, email, ChatBot, standard mail).

External System Integration

Connects with Credit Bureaus and Judicial Portals for court decisions and legal documents.

i-Apply Loan Origination

Platform-independent solution for decisioning, origination, and management of various financial products (mortgages, cards, loans).

Streamlined Origination Process

Removes redundant processes and accelerates decision-making in loan origination.

i-Score Decision Management Solution

Allows defining, managing, and monitoring policies using business vocabulary, providing agility in strategy definitions, traceability of rules, and scenario simulations.

CRM (Complete Customer View)

Creates a single, enterprise view of the customer, partner, supplier, or stakeholder, recording all communication.

Credit Management Integration

Incorporates credit, collection, compliance, and regulatory requirements; supports customer segmentation and early warning indicators.

Batch Uploads

Supports bulk uploads of borrower lists.

Document Legalization

Facilitates the legalization of documents.

Customized Onboarding

Based on customer type and risk category.

Sub-processes and Fallback Scenarios

Integrated for thorough and secure onboarding.

AI and Machine Learning (ML) Capabilities

Predicts future outcomes and uncovers hidden opportunities.

Robust Data Governance

Establishes clear ownership and access control for data security.

SAP Integration

Modernizes SAP environments and breaks down data silos.

Master Data Management (MDM)

Achieves a single source of truth.

Litigation Management

Streamlines litigation processes and legal proceedings.

Accounting Functions

Supports accounting related to collections.