Artiwise logo
0(0 reviews)
Software Status:Active

About Artiwise

Artiwise is a customer use management platform from Artiwise that supports businesses in making strategic decisions with customer insights. It combines customer journey mapping, customer use storytelling, and personalization, and offers sentiment analysis and NPS & CSAT impact metrics so organizations can better understand and respond to customer needs. With Artiwise, companies can gain a comprehensive view of the customer satisfaction lifecycle, allowing for more informed decision-making and improved strategic planning. The platform is designed to deliver actionable insights that drive sustainable customer satisfaction. Key capabilities: customer journey mapping sentiment analysis NPS & CSAT impact personalization customer use storytelling Best for: organizations that need to improve customer engagement and satisfaction based on data-driven insights.

Artiwise Details

Vendor
Artiwise
Year Launched
2015
Location
ITU ARI TEKNOKENT ARI 8, İstanbul, Sarıyer 34469 , TR
Deployment
cloud, on premise, windows, linux
Training Options
live online, in person
Countries Served
All Countries
Languages
English, Turkish
Users
Customer Services & Support, Sales & Business Development, Strategy & Operations
Industries Served
Automotive, Retail & CPG, Telecommunications, Banking & Finance
Tags
Customer Experience Software, Artiwise

Artiwise's In-App Market Place

Does Artiwise have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (CHF), Cny (¥), Sek (kr), Nok (kr), Dkk (kr), Rub (₽), Try (₺), Zar (R), Pln (zł), Ils (₪), Hkd (Hk$), Sgd (S$), Inr (₹), Brl (R$), Mxn (Mex$), Myr (RM), Thb (฿), Krw (₩), Twd (NT$), PHP (₱), Huf (Ft), Czk (Kč), Sgd (S$), Aed (د.إ), Sar (ر.س), Qar (ر.ق), Kwd (د.ك), Bhd (د.ب), Omr (ر.ع.‎), Rub (₽), Try (₺), Ils (₪), Cop (Col$), Pen (S/.), Ars (₱), Clp (CLP$), Vnd (₫), Idr (Rp), Idr (Rp), Twd (NT$), Thb (฿), Mxn (Mex$), Hkd (Hk$), and Sgd (S$).

Pros & Cons

  • 1. It unifies customer feedback from various channels into a single platform for a holistic view.
  • 2. It uses AI to analyze data, identify root causes, track emotional trends, and provide actionable insights beyond just surveys.
  • 3. It helps track the ROI of CX actions and supports strategic decision-making with data-driven insights.
  • 4. It ensures data privacy and compliance with regulations through AI-based data masking and anonymization.
  • 1. Limited customization options for specific industry needs

Artiwise's Support Options

Chatbot

Available

Artiwise's Alternatives