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Software Status:Active

About Cue

Cue is a customer service software platform from Cue that enables businesses with WhatsApp Business solutions to boost customer satisfaction and drive growth. It combines AI Agents, automation of customer inquiries, and analytics to help improve customer interactions. With Cue, organizations can automate a significant percentage of customer inquiries, increase response rates, and improve communication open rates. This platform also tracks customer service survey responses to provide valuable insights. Key capabilities: automation of repetitive queries AI-driven support analytics for performance tracking integration with WhatsApp Business improved customer communication Best for: customer service teams that need to manage high volumes of inquiries efficiently.

Cue Details

Vendor
Cue
Year Launched
2015
Location
London, GB
Deployment
cloud
Training Options
demo
Countries Served
All Countries
Languages
English
Users
Customer Service Teams, Sales Teams, and Marketing Teams
Industries Served
Retail, Automotive, Education, Travel, Real Estate
Tags
AI Customer Service, WhatsApp Business, Live Chat, Conversational Commerce, Support Automation, CX, Customer Experience, Chatbot.

Cue's In-App Market Place

Does Cue have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

GBP (£), ZAR (R)

Pros & Cons

  • It excels at automating interactions on WhatsApp Business
  • Troubleshooting and issues are dealt with efficiently.
  • Their product offering is great
  • It still requires human agents to manage the most complex queries
  • The platform's focus on chat/messaging

Cue's Support Options

Chatbot

Available

Cue's Alternatives