About Arvia
Arvia is a social commerce platform from ARVIA SOFTWARE TECHNOLOGY that supports visual communication with customers on the website. It combines Arvia Webhooks, Arvia API, Video Shopping SDK Reference, Video Shopping Code Samples, and Tutorials so businesses can engage clients through instant video calls. This approach allows for more personal interactions and potentially increases sales. Arvia is designed to facilitate easy implementation of video shopping features, enabling a more interactive shopping use. Key capabilities: video call integration e-commerce API support developer-friendly documentation customizable code samples comprehensive tutorials Best for: online retailers that need to visually connect with customers to drive sales.
Arvia by ARVIA SOFTWARE TECHNOLOGY presents a bold redefinition of how businesses engage with customers online, particularly within the eCommerce ecosystem. Unlike traditional meeting platforms that serve a wide range of communication needs, Arvia zeroes in on the customer-business interaction, bringing an immersive, human-centered layer to the online shopping experience. Its core value lies in enabling instant one-to-one video calls directly on a business’s website, allowing sales representatives to offer personalized assistance in real-time. This approach transforms static browsing into an interactive experience, effectively replicating the in-store customer service environment online and enhancing both customer satisfaction and business profitability. The platform’s standout features, including live stream shopping events, fully customizable smart call widgets, and detailed call performance analytics, position Arvia as a highly specialized tool designed not merely for communication but for sales conversion and customer engagement. The user interface is clearly crafted for speed and simplicity. Businesses can integrate Arvia into their websites in just a few steps, without any deep technical expertise. The centralized Arvia dashboard is intuitive, supporting everything from account setup to widget customization.
Pros & Cons
- +Helps keep track of conversations and meetings.
- +Allows organizing meetings with polls and comments.
- +Improves interconnectivity between work teams.
- +Easy to set up with an intuitive user interface.
- +High-quality audio and video performance.
- +Simple website integration for face-to-face chats and document sharing.
- +Enhances customer experience and supports business growth.
- +Responsive and helpful support team.
- −Less known compared to similar software.
- −Some older mobile devices struggle with setup.
- −High battery usage on mobile devices.
- −Requires technical setup for non-tech users, though it’s relatively easy.
- −Can initially be intimidating for those unfamiliar with technological tools.
Features
Key features
- Instant Video Calls for Online Shopping (Video Shopping)
- Arvia's core unique selling proposition is enabling instant, one-to-one video calls directly on an eCommerce website. This brings a "human connection" to online shopping, allowing sales associates to engage with customers visually in real-time, much like an in-store experience.
- Seamless Native Integration with eCommerce Platforms
- Arvia can be integrated into any eCommerce website in seconds, regardless of the underlying platform (Shopify, WordPress, etc.), without requiring extensive development. This ease of deployment makes it highly accessible for online businesses.
- Fully Customizable Smart Call Button/Overlay Widget
- Businesses can brand and customize the Arvia widget, changing colors, font size, text content, and user consent details. This ensures the video call experience aligns perfectly with the website's aesthetic and branding, enhancing trust and professionalism.
- Significant Sales Conversion and AOV Increase
- Arvia claims impressive results, including a "10x Increase in Sales Conversion" and a "200% Increase in Avg. Order Size" due to the personalized video interaction. These metrics highlight its direct impact on revenue growth.
- Comprehensive Integration Options (Built-in & API/Webhooks)
- Beyond native eCommerce integration, Arvia offers one-click built-in integrations with popular tools like Zendesk, Google Analytics, and Salesforce, alongside unlimited integration options via API and Webhooks. This flexibility allows it to fit into diverse business ecosystems.
- Live Stream Shopping
- In addition to one-to-one video calls, Arvia supports live stream shopping, allowing businesses to engage multiple customers simultaneously in an interactive broadcast. This broadens the scope of visual engagement and sales opportunities.
Additional features
- Instant Video Calls
- Enables immediate one-to-one video conversations with customers on a website.
- Video Shopping
- Provides a virtual shopping experience akin to being in a physical store.
- Native eCommerce Integration
- Seamlessly embeds into any eCommerce website regardless of platform.
- Branded Human Connection Experience
- Allows for customization of the video call interface to match brand identity.
- Fully Customizable Smart Call Button/Widget
- Customize the appearance and functionality of the call button (colors, fonts, text, user consent).
- Overlay Widget Implementation
- Easily embed the call widget onto a website using a simple code.
- One to One Video Shopping
- Facilitates direct, private video calls between a customer and a sales representative.
- Live Stream Shopping
- Supports live video broadcasts where multiple customers can engage simultaneously.
- Video Shopping SDK
- Provides a Software Development Kit for more custom video shopping implementations.
- Schedule a Demo
- Option to book a personalized demonstration of the software.
- Sign Up for Free
- Allows users to create a free account to get started.
- Dashboard
- A management panel for setting up and controlling Arvia features.
- Seamless, Cross-Platform Human Touch
- Ensures a consistent human interaction experience across different devices and platforms.
- Built-in Integrations
- Offers one-click connections with popular tools like Zendesk, WordPress, Shopify, Google Analytics, Salesforce, and more.
- API and Webhooks
- Provides advanced integration capabilities for custom connections with other systems.
- Security
- Highlights the security aspects of the platform.
- Minutes Per Day Tracking
- Measures the total duration of video calls.
- Sales Conversion Tracking
- Measures the increase in sales conversions due to video calls.
- Average Order Size Tracking
- Measures the increase in average order value.
Pricing
Monthly plans
START-UP
USD 100
Growth
USD 300
Countries & Languages
Interface languages
Billing currencies
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About Arvia
Arvia is a social commerce platform from ARVIA SOFTWARE TECHNOLOGY that supports visual communication with customers on the website. It combines Arvia Webhooks, Arvia API, Video Shopping SDK Reference, Video Shopping Code Samples, and Tutorials so businesses can engage clients through instant video calls. This approach allows for more personal interactions and potentially increases sales. Arvia is designed to facilitate easy implementation of video shopping features, enabling a more interactive shopping use. Key capabilities: video call integration e-commerce API support developer-friendly documentation customizable code samples comprehensive tutorials Best for: online retailers that need to visually connect with customers to drive sales.
Arvia Details
Arvia's In-App Market Place
Does Arvia have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
START-UP
USD 100
Growth
USD 300
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), INR (₹), ZAR (R), RUB (₽), MXN (Mex$), BRL (R$), SGD (S$), HKD (HK$), NOK (kr), TRY (₺), IDR (Rp), SAR (SR), AED (د.إ), MYR (RM), PHP (₱)
Pros & Cons
- Helps keep track of conversations and meetings.
- Allows organizing meetings with polls and comments.
- Improves interconnectivity between work teams.
- Easy to set up with an intuitive user interface.
- High-quality audio and video performance.
- Simple website integration for face-to-face chats and document sharing.
- Enhances customer experience and supports business growth.
- Responsive and helpful support team.
- Less known compared to similar software.
- Some older mobile devices struggle with setup.
- High battery usage on mobile devices.
- Requires technical setup for non-tech users, though it’s relatively easy.
- Can initially be intimidating for those unfamiliar with technological tools.
Arvia's Support Options
Email Address
support@arviatech.comContact
+90 (850) 885 2428Arvia's Alternatives
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Edudip
edudip is a Germany-based webinar and online training platform designed for organizations that want more…
Granicus Civic Engagement Platform
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