ASA HOTEL logo

ASA HOTEL

by ASA · Since 1989
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ActiveAvailable globally
Quick facts
VendorASA
Year launched1989
StatusActive
LocationGand 14, Kaltern, Bozen 39059, Italy
Countries servedGlobal
Languages3
Integrations
Free tier
Free trial
Contact sales

About ASA HOTEL

ASA HOTEL is a hospitality management platform from AnkerSystem that supports hotel operations management. It includes room booking management, customer relationship management, and billing and invoicing so that hotel operators can efficiently manage their daily activities. ASA HOTEL also provides reporting and analytics tools to help users track performance metrics and gain insights into their operations. The platform is designed to simplify the complexities of hotel management and improve guest experiences through effective communication and service automation. Key capabilities: booking management customer management billing and invoicing reporting and analytics service automation Best for: hotel operators that need to manage various aspects of their hospitality services.

ASA HOTEL is a modern, modular property management system designed to meet the evolving needs of today’s hospitality businesses. Developed by ASA KG in Italy, the software has built a strong reputation across Germany, Italy, Austria, and Switzerland, supporting thousands of properties ranging from small guesthouses to complex multi-property hotel groups. Its core strength lies in flexibility, allowing hotels to activate only the modules they need while maintaining full operational control within one digital environment. The system is especially praised for its user-friendly interface, which centers on an interactive room plan. This drag-and-drop tape chart makes reservation management intuitive and fast, even during peak reception hours. Staff can handle room changes, extensions, and splits with minimal effort, reducing stress and operational errors. ASA HOTEL also enhances the guest journey through automated correspondence, digital pre check-in, and consistent branded communication. Functionality goes beyond standard PMS features. The integrated Spa Manager is particularly valuable for wellness hotels, enabling seamless coordination of treatments, staff schedules, and billing.

Pros & Cons

What users like
  • +The wide range of accessories and strong compatibility options make hospitality operations significantly easier and more efficient.
  • +Cloud-based functionality is a major advantage, allowing seamless access and usage of the system from anywhere.
  • +Long-term development and continuous improvements over the years have created a reliable and satisfying user experience.
What users flag
  • Dependence on cloud connectivity means performance can be affected if internet access is unstable or inconsistent.
  • Pricing information is not publicly available, which may make budgeting and evaluation more difficult.

Features

Key features

Flexible Deployment Model
Offers the choice between a 100% native cloud-based solution or a classic on-premise installation to suit different infrastructure needs.
Multi-Property Management
Integrates distributed hotel locations into a single strategic unit with specialized management options for chains.
Integrated Spa Manager
Provides dedicated tools for wellness hotels to coordinate spa departments and guest relaxation services seamlessly.
Webcam ID Scanning
Enables fast document entry by scanning guest identification cards directly via a webcam for quicker check-ins.
Modular Web Architecture
Features a scalable, browser-based design that allows properties of all sizes to start quickly and add functionality as needed.
Automated Guest Journey
Streamlines the entire hospitality process from correspondence and pre check-in to internal administration.

Additional features

Room Plan
Provides a quick and comprehensive visual overview of all current and upcoming reservations.
Webmail Integration
Facilitates professional guest correspondence and communication directly through the software platform.
Data Management
Centralizes guest and operational information for secure and organized administrative control.
Interactive Dashboards
Displays key performance metrics and real-time data to assist in daily hotel management decisions.
Pre Check-in
Allows guests to provide necessary information before arrival to speed up the front-desk reception process.
Multi-Property Tools
Merges multiple hotel locations into a common strategic unit for centralized oversight and management.
Spa Manager
Coordinates wellness treatments and department scheduling specifically for vacation and health-focused hotels.
Seminar and Event Management
Handles the booking, coordination, and billing for seminar rooms and corporate events.
Revenue Management
Implements pricing logic and rate strategies to optimize revenue for business and seminar operations.
Back Office & Facility
Manages internal administration tasks and maintenance needs to ensure smooth daily operations.
Guest Journey Suite
Controls all guest-facing processes from initial reservation to final checkout and feedback.
POS Order
Integrates Point of Sale systems to manage and bill restaurant or bar orders directly to guest folios.
Payment Integration
Supports ASA Pay and other secure payment processing features for streamlined financial transactions.
Rate & Revenue Control
Manages complex pricing structures and revenue optimization strategies across various booking channels.
Mobile Compatibility
Ensures the software is fully functional on PCs, tablets, and smartphones via browsers like Chrome or Safari.
Remote Maintenance
Includes dedicated support features for technical troubleshooting and system updates from a distance.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
3
Interface languages
14
Billing currencies

Interface languages

EnglishGermanItalian

Billing currencies

🇦🇪AED🇦🇺AUD🇧🇷BRL🇨🇦CAD🇨🇭CHF🇨🇳CNY🇪🇺EUR🇬🇧GBP🇮🇳INR🇯🇵JPY🇰🇷KRW🇲🇽MXN🇷🇺RUB🇺🇸USD

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