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Ascent360

by Ascent360 · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorAscent360
Year launched2013
StatusActive
Location651 Corporate Circle, Ste 204, Golden, CO, United States, Colorado
Countries servedGlobal
Languages12
Integrations4+
Free tierN/A
Free trialN/A
Contact salesYES

About Ascent360

Ascent360 is a customer data platform from Ascent360 that helps hotels and resorts drive direct revenue through enriched, unified data. It provides impactful marketing through cleansed and enriched guest data, supports integration with Oracle Hospitality, Springer Miller Systems, and StayNTouch, and includes automation for effective segmentation so businesses can target their marketing efforts efficiently. Ascent360 enables omnichannel marketing that contributes to direct revenue and encourages repeat visits. This platform is designed to help hospitality businesses utilize their data effectively for better marketing outcomes. Key capabilities: cleansed guest data integration with hospitality systems marketing automation segmentation tools omnichannel marketing Best for: hospitality businesses that need to improve their marketing strategies and drive direct revenue.

Ascent360 by Ascent360 is a cloud-based marketing automation and customer data platform (CDP) designed to help mid-sized businesses consolidate customer data and execute personalized, data-driven marketing campaigns. The software is tailored especially for industries like travel, outdoor recreation, hospitality, and retail, where customer engagement is vital. At its core, Ascent360 helps businesses unify customer information from multiple sources, segment audiences intelligently, and deliver automated, targeted campaigns via email, SMS, direct mail, and digital advertising. The platform emphasizes simplicity, data-driven insights, and marketing effectiveness, helping businesses transform raw data into meaningful customer relationships. The user interface of Ascent360 is clean, modern, and designed with marketing professionals in mind. The dashboard offers an at-a-glance view of campaign performance, customer data health, and recent activities. The navigation is intuitive, with clear menus for managing customer segments, building email templates, analyzing performance, and more. The drag-and-drop email builder and visual campaign editor simplify the creation of multi-channel marketing journeys. Even users with limited technical skills can launch campaigns quickly, making the platform particularly attractive to small marketing teams.

Pros & Cons

Pros
  • Connects with a wide array of hospitality systems, centralizing valuable guest data.
  • Ensures data accuracy and quality, improving the effectiveness of marketing efforts.
  • Allows reaching guests across their preferred channels for a more cohesive experience.
  • Provides clear insights into campaign performance and ROI, enabling data-driven decisions.
Cons
  • A sophisticated platform with extensive features could have a higher price point compared to simpler solutions.
  • The effectiveness heavily relies on the quality and availability of guest data.
  • Mastering all the features and functionalities might take time and effort for users.
  • While a strength, its focus on hospitality might limit its applicability to other sectors.

Features

Key features

Data-Powered Marketing Automation

Leverages guest data to drive direct revenue and repeat visits, specifically built for the hospitality industry.

Sophisticated Hygiene Engine

Unifies, deduplicates, and enriches guest data, correcting physical and email addresses for a clean "Golden Record."

Targeted Segmentation

Enables building specific audience segments based on various data points like past stays, purchase history, and demographics.

Omnichannel Campaign Management

Allows sending personalized messages across multiple channels including email, SMS, ads, Facebook, and Instagram.

Out-of-the-Box Reporting

Provides intuitive reports to track campaign performance and measure revenue generated.

Extensive Integration Ecosystem

Connects with over 125 data sources, including popular PMS, booking, and POS systems, to centralize guest data.

Additional features

Campaigns

Tools for creating and managing marketing campaigns.

Segmentation

Functionality to divide the audience into targeted groups.

Reporting

Features for tracking and analyzing campaign performance.

Data Insights

Capabilities to understand and utilize guest data effectively.

Targeted Segmentation

Enables building specific audience segments based on various data points like past stays, purchase history, and demographics.

Omnichannel Campaign Management

Allows sending personalized messages across multiple channels including email, SMS, ads, Facebook, and Instagram.

Out-of-the-Box Reporting

Provides intuitive reports to track campaign performance and measure revenue generated.

Extensive Integration Ecosystem

Connects with over 125 data sources, including popular PMS, booking, and POS systems, to centralize guest data.

Use your data

The core principle of leveraging data for marketing efforts.

Omnichannel marketing

Ability to reach guests across multiple communication channels.

Increase guest engagement and return visits

The primary goal of the platform.

Segment & Build

Tools to create targeted audience segments.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
18
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇸🇬SGD🇭🇰HKD🇰🇷KRW🇧🇷BRL🇷🇺RUB

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