About AssetWorks EAM
AssetWorks EAM is an asset management software from AssetWorks that manages all assets and maintenance in one system. It provides Asset Management, Fleet Management, Connect Mobile App, Capital Planning, and Inventory Management so organizations can keep their operations organized. This software is designed to support various industries, offering solutions that have been developed over 40 years. With the capability to manage a comprehensive portfolio of asset types, it helps users make data-driven decisions for optimal asset utilization and maintenance. Key capabilities: Asset Management Fleet Management Connect Mobile App Capital Planning Inventory Management Best for: organizations that need to manage and maintain public assets effectively.
AssetWorks EAM is a comprehensive Enterprise Asset Management solution designed primarily for infrastructure-intensive organizations like Public Works, Facilities, and State Government. It manages the entire asset lifecycle, whether assets are point, linear, or boundary-based, and provides powerful work order management capabilities. This includes planning, tracking, and completing scheduled maintenance and emergency work with unlimited tasks and services, along with automated warranty tracking. The system is built to streamline operations and remove administrative headaches through efficient assignment tools. A key strength of the platform lies in its deep Data Management and Mapping functionality, notably its robust integration with GIS and Esri. This allows users to spatially track and visualize assets and work orders via maps. Furthermore, the EAM Connect mobile app empowers technicians and work crews in the field to complete and update work orders, manage service requests, and access asset information from their mobile devices, ensuring connectivity and efficiency, which is vital for maximizing asset performance in the field.
Pros & Cons
- Provides an all-in-one platform that centralizes asset, maintenance, and facility management functions.
- Strong Esri GIS integration enables spatial visualization of assets and maintenance workflows.
- Mobile app with offline mode ensures field technicians can work without internet connectivity.
- Highly scalable solution designed for municipalities, government agencies, and large enterprises.
- Offers a structured learning system (AssetWorks Quest) for quick adoption and user training.
- No public pricing information, requiring direct vendor contact for cost estimation.
- Lacks a visible in-app marketplace or plug-in ecosystem for third-party extensions.
- Community support or user forum is not prominently available.
- Limited clarity on supported languages beyond English.
- Potentially steep learning curve for new or smaller organizations due to system complexity.
- Integration details with third-party systems beyond Esri are not clearly documented.
Features
Key features
Manages all asset types (point, linear, boundary, or non-spatial) across their entire lifecycle from acquisition to disposal.
Offers seamless Esri GIS integration for real-time spatial data mapping and visualization of assets and work orders.
Provides a mobile app (EAM Connect) for crews to update work orders, manage assets, and operate offline.
Supports scheduling, assigning, and tracking of both planned and unplanned maintenance tasks.
Enables automated scheduling of maintenance and inspections to reduce downtime and extend asset life.
Tracks project budgets, spending, and funding sources in real-time for better financial control.
Generates comprehensive dashboards and performance reports to guide data-driven decision-making.
Additional features
Tracks all physical assets including facilities, parks, and infrastructure through all operational stages.
Allows creation, assignment, and monitoring of maintenance work from start to completion.
Enables users to submit, track, and resolve maintenance or service requests efficiently.
Provides field access to asset data, work orders, and inspection tools even without internet connectivity.
Integrates Esri’s mapping tools for spatial visualization and geographic tracking of assets.
Automates recurring maintenance activities to prevent breakdowns.
Tracks materials, parts, and inventory requests used for maintenance and repairs.
Supports capital project budgeting, cost tracking, and forecasting.
Integrates with fleet modules for vehicle maintenance and fuel/EV tracking.
Offers advanced analytics, customizable dashboards, and exportable performance reports.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About AssetWorks EAM
AssetWorks EAM is an asset management software from AssetWorks that manages all assets and maintenance in one system. It provides Asset Management, Fleet Management, Connect Mobile App, Capital Planning, and Inventory Management so organizations can keep their operations organized. This software is designed to support various industries, offering solutions that have been developed over 40 years. With the capability to manage a comprehensive portfolio of asset types, it helps users make data-driven decisions for optimal asset utilization and maintenance. Key capabilities: Asset Management Fleet Management Connect Mobile App Capital Planning Inventory Management Best for: organizations that need to manage and maintain public assets effectively.
AssetWorks EAM Details
AssetWorks EAM's In-App Market Place
Does AssetWorks EAM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), AUD (A$), CAD (C$), EUR (€), GBP (£), JPY (¥), MXN ($), NZD (NZ$)
Pros & Cons
- Provides an all-in-one platform that centralizes asset, maintenance, and facility management functions.
- Strong Esri GIS integration enables spatial visualization of assets and maintenance workflows.
- Mobile app with offline mode ensures field technicians can work without internet connectivity.
- Highly scalable solution designed for municipalities, government agencies, and large enterprises.
- Offers a structured learning system (AssetWorks Quest) for quick adoption and user training.
- No public pricing information, requiring direct vendor contact for cost estimation.
- Lacks a visible in-app marketplace or plug-in ecosystem for third-party extensions.
- Community support or user forum is not prominently available.
- Limited clarity on supported languages beyond English.
- Potentially steep learning curve for new or smaller organizations due to system complexity.
- Integration details with third-party systems beyond Esri are not clearly documented.
AssetWorks EAM's Support Options
Email Address
FAsupport@assetworks.comContact
800-900-8152Documentation
https://www.assetworks.com/eam/white-paper/AssetWorks EAM's Alternatives
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