Astalty logo

Astalty

by Astalty · Since 2021
No reviews yet
Active1+ countriesCloud
Quick facts
VendorAstalty
Year launched2021
StatusActive
LocationNewcastle, NSW
Countries served1+
Languages1
Integrations2+
Free tierNO
Free trialYES
Contact salesYES

About Astalty

Astalty is a software platform designed to streamline operations for NDIS (National Disability Insurance Scheme) providers in Australia.

Astalty is a specialized, cloud-based software platform for Australian NDIS (National Disability Insurance Scheme) providers. It aims to simplify all aspects of NDIS business management, from client intake to billing and compliance. Core features include participant management, staff scheduling, a dedicated support worker mobile app, and robust compliance tools like incident registers and automated record tracking. The platform integrates with Xero and calendar applications like Google and Microsoft. Pricing is per-user, per-month, with a 14-day free trial available. Support is offered via phone and email, with extensive documentation available online. Astalty is built specifically for the NDIS ecosystem, making it a targeted solution for support coordinators and service providers in that sector.

Pros & Cons

Pros
  • Specifically designed for the Australian NDIS, not a generic tool adapted for it.
  • Offers a dedicated mobile app for support workers on the go.
  • Transparent per-user pricing is published on the website.
  • Provides a 14-day free trial without requiring a credit card.
  • Includes comprehensive compliance and risk management features tailored to NDIS standards.
Cons
  • Primarily focused on the Australian NDIS market, which may limit its applicability elsewhere.
  • Integrations are limited to Xero and calendars; no mention of other major accounting or CRM software.
  • Add-ons like e-signatures and SMS messaging incur extra costs.

Features

Key features

NDIS Participant Management

Centralizes participant records, funding periods, and service agreements.

Scheduling & Rostering

Manages shifts, services, and workers with features for direct support, group activities, and supported independent living.

Billing and Invoicing

Integrates with Xero and supports NDIA bulk uploads for streamlined financial operations.

Compliance & Risk Management

Features a compliance dashboard, incident registers, and tracking for staff and participant records to meet NDIS requirements.

Support Worker App

A mobile application for support workers to manage rosters, record case notes, track time, and manage availability.

Additional features

Task Management

A core workflow for Support Coordinators including a task board and participant check-ins.

NDIS Goal Tracking

Allows for the implementation and tracking of participant NDIS goals.

Service Agreements

Generate and manage service agreements within the platform.

Referral Management

Streamlines the intake process with online referral forms and automated workflows.

Reporting & Analytics

Provides insights into business operations.

E-signatures

Integrated electronic signature capability for documents.

Calendar Integrations

Syncs with Microsoft and Google Calendars.

Customisable Notifications

Sends automated email and SMS notifications for roster changes and other events.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Standard User
AUD 64/mo
per user · billed monthly
  • Unlimited Participants
  • Unlimited Files
  • Record Time, Tasks & Notes
  • Invoicing Support (Phone & Email)
  • Bulk Invoice Generation
  • NDIA Bulk Upload
  • Advanced Reporting
  • 2-way Xero Integration
Source: vendor pricing page →
Support Worker
AUD 30/mo
per user · billed monthly
  • Access via Support Worker App
  • View rosters and shift details
  • Record case notes
  • Clock in/out with GPS verification
  • Manage availability and leave requests
Source: vendor pricing page →
Enterprise
Custom
contact sales for pricing

For specific requirements. Includes custom contracts & invoices and a dedicated account manager.

Source: vendor pricing page →

One-time purchase

eSignatures
AUD 1
per usage · one-time

Per finalised Signature Request.

Source: vendor pricing page →
2-Way SMS
AUD 15
flat rate · one-time

$15 per month per phone number, plus 10c per outbound SMS message.

Source: vendor pricing page →

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Australia

Interface languages

English

Billing currencies

🇦🇺AUD

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