About Atithi
Atithi is a hospitality software from Amadeus designed to provide hoteliers and destinations with essential tools to drive demand and improve operations. It includes features such as insights into travel trends, customer engagement opportunities, and operational efficiency tools so that users can improve guest satisfaction. The platform supports hoteliers in understanding their objectives and adapting to the ever-changing travel landscape. Additionally, Amadeus offers ongoing support to ensure that both customers and travelers receive assistance throughout their journey. Key capabilities: customer engagement operational analytics travel insights demand management guest use improvement Best for: hoteliers and destination managers that need tools to improve operational efficiency and guest experiences.
Atithi is a "power-user" software for the hospitality industry. It prioritizes depth and compliance over flashy design. It is the ideal choice for traditional hotels and resorts in India that require a single source of truth for their billing, inventory, and guest management without relying 100% on the cloud. It turns a chaotic front desk into a structured, data-driven operation, making it a reliable digital partner for owners who value local support and rigorous financial tracking.
Pros & Cons
- +Perfectly tuned for the Indian regulatory environment
- +Exceptional handling of large group check-ins and shared billing.
- +Covers everything from the front desk to HR and full financial accounting.
- −Cost can scale quickly if the hotel requires many terminals.
- −Requires a local server or specific Windows workstations for the primary installation.
Features
Key features
- Integrated Front Office
- A visual dashboard to manage the entire room lifecycle (Vacant, Occupied, Dirty, Maintenance) with one-click check-ins.
- GST Compliant Accounting
- Built-in financial module that handles all Indian taxation requirements (GST), P&L statements, and balance sheets.
- Automated Night Audit
- A one-click process that reconciles daily sales, posts room charges, and backs up data automatically.
- Corporate & Agent Management
- Tools to manage credit limits for corporate clients and track commissions for travel agents and OTA sources.
- Dynamic Housekeeping
- Real-time communication between the front desk and cleaning staff to ensure rooms are flipped as fast as possible.
Additional features
- Reservation Management
- Monthly/weekly/daily views for room availability with group booking support.
- Split Folio Billing
- Allows guests to separate room tariffs from extra charges (like laundry or bar bills) effortlessly.
- Inventory & Store Management
- Tracks the "procure-to-pay" cycle, including food, beverage, and linen stock levels.
- Laundry Management
- Item-wise billing for in-house and external laundry requests.
- Restaurant & Bar POS
- Specialized module for KOT (Kitchen Order Ticket) generation and table management.
- Human Resources & Rostering
- Manages employee shifts, fatigue rules (compliance), and payroll processing.
- Equipment & Vehicle Tracking
- Monitors company-owned assets and logs their usage or maintenance.
- Document Management
- Integrated webcam support for capturing guest photos and scanning IDs (passport/Aadhar) directly into the folio.
- Loyalty & CRM
- Stores detailed guest history to personalize future stays and apply repeat-guest discounts.
- Reporting Suite
- Over 50+ detailed reports covering occupancy, revenue, sales-by-staff, and tax audits.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to Atithi
SmartButler
SmartButler is a home automation platform from SmartButler Co. that provides users with control over…
SmartHotel
SmartHotel is a hotel management software from SmartHotel that supports hotel operations. It provides features…
RezEasy Cloud PMS
RezEasy Cloud PMS is a cloud property management system (PMS) software from Hallisoft designed for…
Q Hotel Management System
Q Hotel Management System is a hotel management software from TravelTech that supports the comprehensive…
About Atithi
Atithi is a hospitality software from Amadeus designed to provide hoteliers and destinations with essential tools to drive demand and improve operations. It includes features such as insights into travel trends, customer engagement opportunities, and operational efficiency tools so that users can improve guest satisfaction. The platform supports hoteliers in understanding their objectives and adapting to the ever-changing travel landscape. Additionally, Amadeus offers ongoing support to ensure that both customers and travelers receive assistance throughout their journey. Key capabilities: customer engagement operational analytics travel insights demand management guest use improvement Best for: hoteliers and destination managers that need tools to improve operational efficiency and guest experiences.
Atithi Details
Atithi's In-App Market Place
Does Atithi have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), INR (₹)
Pros & Cons
- Perfectly tuned for the Indian regulatory environment
- Exceptional handling of large group check-ins and shared billing.
- Covers everything from the front desk to HR and full financial accounting.
- Cost can scale quickly if the hotel requires many terminals.
- Requires a local server or specific Windows workstations for the primary installation.
Atithi's Support Options
Email Address
atithi.support@amadeus.comContact
1-800-123-4567Community Forums
https://community.amadeus-hospitality.com/Chatbot
AvailableAtithi's Alternatives
SmartButler
SmartButler is a home automation platform from SmartButler Co. that provides users with control over…
SmartHotel
SmartHotel is a hotel management software from SmartHotel that supports hotel operations. It provides features…
RezEasy Cloud PMS
RezEasy Cloud PMS is a cloud property management system (PMS) software from Hallisoft designed for…
Q Hotel Management System
Q Hotel Management System is a hotel management software from TravelTech that supports the comprehensive…
