About Atithi
Atithi is a hospitality software from Amadeus designed to provide hoteliers and destinations with essential tools to drive demand and improve operations. It includes features such as insights into travel trends, customer engagement opportunities, and operational efficiency tools so that users can improve guest satisfaction. The platform supports hoteliers in understanding their objectives and adapting to the ever-changing travel landscape. Additionally, Amadeus offers ongoing support to ensure that both customers and travelers receive assistance throughout their journey. Key capabilities: customer engagement operational analytics travel insights demand management guest use improvement Best for: hoteliers and destination managers that need tools to improve operational efficiency and guest experiences.
Atithi is a "power-user" software for the hospitality industry. It prioritizes depth and compliance over flashy design. It is the ideal choice for traditional hotels and resorts in India that require a single source of truth for their billing, inventory, and guest management without relying 100% on the cloud. It turns a chaotic front desk into a structured, data-driven operation, making it a reliable digital partner for owners who value local support and rigorous financial tracking.
Pros & Cons
- Perfectly tuned for the Indian regulatory environment
- Exceptional handling of large group check-ins and shared billing.
- Covers everything from the front desk to HR and full financial accounting.
- Cost can scale quickly if the hotel requires many terminals.
- Requires a local server or specific Windows workstations for the primary installation.
Features
Key features
A visual dashboard to manage the entire room lifecycle (Vacant, Occupied, Dirty, Maintenance) with one-click check-ins.
Built-in financial module that handles all Indian taxation requirements (GST), P&L statements, and balance sheets.
A one-click process that reconciles daily sales, posts room charges, and backs up data automatically.
Tools to manage credit limits for corporate clients and track commissions for travel agents and OTA sources.
Real-time communication between the front desk and cleaning staff to ensure rooms are flipped as fast as possible.
Additional features
Monthly/weekly/daily views for room availability with group booking support.
Allows guests to separate room tariffs from extra charges (like laundry or bar bills) effortlessly.
Tracks the "procure-to-pay" cycle, including food, beverage, and linen stock levels.
Item-wise billing for in-house and external laundry requests.
Specialized module for KOT (Kitchen Order Ticket) generation and table management.
Manages employee shifts, fatigue rules (compliance), and payroll processing.
Monitors company-owned assets and logs their usage or maintenance.
Integrated webcam support for capturing guest photos and scanning IDs (passport/Aadhar) directly into the folio.
Stores detailed guest history to personalize future stays and apply repeat-guest discounts.
Over 50+ detailed reports covering occupancy, revenue, sales-by-staff, and tax audits.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Atithi
Atithi is a hospitality software from Amadeus designed to provide hoteliers and destinations with essential tools to drive demand and improve operations. It includes features such as insights into travel trends, customer engagement opportunities, and operational efficiency tools so that users can improve guest satisfaction. The platform supports hoteliers in understanding their objectives and adapting to the ever-changing travel landscape. Additionally, Amadeus offers ongoing support to ensure that both customers and travelers receive assistance throughout their journey. Key capabilities: customer engagement operational analytics travel insights demand management guest use improvement Best for: hoteliers and destination managers that need tools to improve operational efficiency and guest experiences.
Atithi Details
Atithi's In-App Market Place
Does Atithi have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), INR (â‚ą)
Pros & Cons
- Perfectly tuned for the Indian regulatory environment
- Exceptional handling of large group check-ins and shared billing.
- Covers everything from the front desk to HR and full financial accounting.
- Cost can scale quickly if the hotel requires many terminals.
- Requires a local server or specific Windows workstations for the primary installation.
Atithi's Support Options
Email Address
atithi.support@amadeus.comContact
1-800-123-4567Community Forums
https://community.amadeus-hospitality.com/Chatbot
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