About Audatex
Audatex is a claims management software from Solera that assists in vehicle damage assessment and repair estimation. It combines comprehensive vehicle databases, advanced estimating tools, and real-time market data to support accurate claims processing. This software enables insurance companies and repair shops to improve efficiency by providing precise estimates and supporting documentation for claims. Audatex also integrates with other industry software, allowing for a simplified workflow in the claims lifecycle. Key capabilities: vehicle damage assessment repair cost estimation integration with industry standards real-time data analytics reporting tools Best for: insurance adjusters and claims professionals that need reliable assessment and estimation tools for vehicle claims.
Audatex Details
Audatex's In-App Market Place
Does Audatex have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽)
Pros & Cons
- Easy for non-tech-savvy users.
- 3D area repair feature is a nice addition.
- Some users find it functional and usable.
- Customer service is generally responsive.
- Can be used by small businesses with manageable learning curves.
- Not user-friendly, with awkward formatting and confusing layout.
- Lacks many features compared to competitors like CCC.
- Poor customer service, particularly related to non-English speaking support.
- Issues with payment processing and delayed reimbursements.
- Continual billing after subscription cancellation and lack of response to refund requests.
Audatex's Support Options
Email Address
servicedesk@audatex.co.ukContact
0333 370 3440