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AudienceView

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Software Status:Active

About AudienceView

AudienceView is an event ticketing software from AudienceView that is designed to support audience growth. It provides tickets, packages & products, series & events, donations & memberships, and data analysis so organizations can increase online ticket sales and donations. AudienceView is trusted by theatres, schools, and attractions, facilitating over $3 billion in ticket sales. The platform is built for live events and offers a comprehensive solution to manage ticketing and event commerce effectively. Key capabilities: tickets packages & products donations & memberships data analysis box office ticketing Best for: organizations that need an integrated solution for ticketing and audience engagement.

AudienceView Details

Vendor
AudienceView
Year Launched
2002
Location
200 Wellington Street W, Toronto, ON, Canada, Ontario
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, French, Spanish, German, Italian, Dutch, Portuguese, Chinese, Japanese, Korean, Russian, Arabic, Hebrew, Turkish
Users
Ticketing Managers, Event Coordinators, Marketing Directors, Fundraising Managers, Box Office Managers, CRM Administrators, Finance Officers, Venue Managers, Audience Development Specialists
Industries Served
Performing Arts, Theatre and Entertainment, Music and Festivals, Sports and Recreation, Higher Education, Museums and Cultural Institutions, Non-Profit Organizations, Live Events and Venues
Tags
Event Management, Ticketing, AudienceView

AudienceView's In-App Market Place

Does AudienceView have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

No

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (CHF), SGD ($)

Pros & Cons

  • The reporting tools support efficient fund transfers and tracking, aiding financial transparency and accountability.
  • It is a budget-friendly solution for organizations needing basic ticketing and event management functionality.
  • Consolidating ticketing and donations into one system simplifies operations and reduces the need for multiple platforms.
  • The platform offers a variety of features that support event setup, ticket sales, and guest management.
  • AudienceView is reliable for selling tickets and collecting donations, providing a dependable core service.
  • The software is suitable for first-time producers or small teams, with account reps offering hands-on guidance.
  • The user interface is not intuitive, and some users find it difficult to navigate or run reports effectively.
  • Accessing and analyzing historical ticket or attendance data is cumbersome, limiting long-term insights.
  • Some users encounter backend “dead-ends” or confusing workflows that hinder smooth event setup.
  • There is no built-in marketing tool; users must rely on third-party platforms like Mailchimp for outreach.
  • Integration with other databases is limited, making it less effective as a comprehensive donor or CRM solution.
  • Users have reported poor customer service, especially when trying to export data or transition away from the platform.
  • After AudienceView acquired Vendini, pricing increased significantly, making it less viable for smaller organizations.

AudienceView's Support Options

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