Auto Repair Manager (ARM) logo

Auto Repair Manager (ARM)

by UnivSoftware · Since N/A
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorUnivSoftware
Year launchedN/A
StatusActive
Location7251 W. Lake Mead Blvd. Suite 300 Las Vegas, NV 89128
Countries servedGlobal
Languages10
Integrations1+
Free tier
Free trial
Contact sales

About Auto Repair Manager (ARM)

Auto Repair Manager (ARM) is a management software from UnivSoftware that supports auto repair shops in their daily operations. It combines inventory management, customer relationship management, and job scheduling to help businesses efficiently manage their workflow. ARM allows users to track vehicle repairs, manage customer interactions, and schedule appointments with ease. The software also provides reporting tools for monitoring performance and identifying trends. With an intuitive interface, ARM is designed to be user-friendly, reducing training time for employees. Key capabilities: inventory tracking customer management job scheduling reporting tools invoicing Best for: auto repair shops that need to manage repairs, customers, and scheduling effectively.

Auto Repair Manager (ARM) by UnivSoftware is an advanced software solution designed specifically for auto repair businesses of varying scales, from small garages to larger, multi-location operations. ARM aims to streamline day-to-day tasks such as scheduling, customer management, invoicing, inventory tracking, and vehicle repair history management. Its primary purpose is to simplify workflows, reduce manual tasks, and ultimately increase the operational efficiency of auto repair shops. Key features include real-time job tracking, automated billing, customer reminders, and comprehensive reporting tools, which make it an all-encompassing solution for auto repair business owners seeking to improve productivity and customer satisfaction. The user interface (UI) of Auto Repair Manager (ARM) is clean, modern, and intuitive, designed with a focus on ease of use. It features a dashboard that provides a clear overview of daily tasks, upcoming appointments, and key performance metrics at a glance. Navigating through different sections is seamless, with tabs for various functions like Customer Management, Scheduling, and Inventory neatly organized, making it easy for users to locate the tools they need.

Pros & Cons

What users like
  • +Cloud-based: Accessible from anywhere with an internet connection, allowing for remote management and real-time data updates.
  • +Point-of-Sale (POS) System: Streamlines checkout, manages inventory, and generates sales reports.
  • +Secure Data Storage: Protects sensitive information with encryption, backups, and access controls.
  • +Multi-level Password Protection: Provides high security for sensitive tasks with customizable user access.
  • +Marketing and Parts Supplier Integrations: Offers discounted rates from national marketing suppliers (Valassis, Valpak, MoneyMailer) and parts suppliers (AutoZone). This can potentially offset the monthly cost of the software.
  • +No Long-Term Contract: Allows for month-to-month subscription, providing flexibility.
  • +Ease of Use: Designed to be user-friendly for employees with varying levels of technical expertise.
  • +Reminders for Industry Compliance: Helps ensure the shop operates according to industry regulations.
  • +Free 30-Day Trial: Allows potential customers to test the software before committing.
What users flag
  • Limited Information on Mobile App: Details regarding the functionality and features of the mobile app are not readily available.
  • Pricing Not Provided: The website doesn't disclose pricing information, making it difficult to assess affordability for different businesses.
  • Reliance on Internet Connection: Cloud-based functionality requires a stable internet connection, which might be a concern in areas with unreliable internet access.
  • Potential Vendor Lock-in: Switching to another software provider after using ARM for a while might be inconvenient or expensive due to data migration and retraining needs.
  • Security Concerns: Although security features are mentioned, the website doesn't elaborate on specific security protocols or compliance certifications.

Features

Key features

1. Remote Access
Enables shop owners and managers to access and manage business operations from anywhere with an internet connection.
2. Real-time Updates
Ensures data is always up-to-date and accessible across multiple devices.
3. Data Security
Protects sensitive business information through secure cloud storage.
4. Efficient Checkout
Streamlines the checkout process with features like barcode scanning and quick payment processing.
5. Inventory Management
Tracks inventory levels, reorders supplies, and manages stock.
6. Sales Reporting
Generates reports on sales trends, customer behavior, and inventory performance.
7. Data Encryption
Protects sensitive customer and business data using advanced encryption techniques.
8. Regular Backups
Ensures data security and recovery in case of system failures or data breaches.
9. Access Controls
Restricts access to sensitive information through role-based permissions and strong password policies.
10. User Roles
Assigns different levels of access to employees based on their roles and responsibilities.
11. Password Policies
Enforces strong password requirements to prevent unauthorized access.
12. Audit Trail
Tracks user activity and system changes to identify potential security breaches.
13. Marketing Supplier Integration
Integrates with marketing suppliers like Valassis, Valpak, and MoneyMailer to streamline marketing campaigns and access discounted rates.
14. Parts Supplier Integration
Integrates with parts suppliers like AutoZone to streamline ordering and inventory management.

Additional features

1. Invoicing
Create professional invoices quickly and easily, including labor, parts, and taxes.
2. Estimates
Generate detailed estimates for customers, including labor and parts costs.
3. Digital Inspections
Capture and document vehicle damage or repair needs using digital inspection tools.
4. CarFax Integration
Access vehicle history reports directly from the software.
5. Inventory Control
Track inventory levels, reorder points, and expiration dates.
6. Vendor Maintenance
Manage vendor information, including contact details and pricing agreements.
7. Reports
Generate various reports, such as sales reports, profit and loss reports, and inventory reports.
8. Expense Tracking
Track expenses related to the business, such as utilities, rent, and employee wages.
9. Fleet Account Management
Manage fleet accounts and generate invoices for fleet services.
10. Multi-level Password Protection
Protects sensitive data with multiple levels of access control.
11. Marketing Tools Integration
Integrates with marketing platforms to help promote the business.
12. Mobile App Availability
Offers mobile app access for remote management and customer interaction (specific details not provided).

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
10
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇭🇰HKD🇮🇳INR

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