AutoChat logo

AutoChat

by Novaco AI · Since 2020
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorNovaco AI
Year launched2020
StatusActive
LocationOonnukal P O, Kerala
Countries servedGlobal
Languages7
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesNO

About AutoChat

AutoChat is a virtual assistant for dealership websites, now part of the Novaco AI platform. It is designed to handle customer interactions for automotive dealers.

AutoChat, formerly an independent product, is now part of the Novaco AI platform, specializing in virtual assistants for the automotive industry. It provides a virtual assistant for dealership websites to manage customer interactions. The platform also includes tools like Nova Companion for dealership employees and Nova Messaging for WhatsApp, indicating a focus on multichannel communication. While detailed features and pricing are not available on the announcement page, the product is positioned as a solution for car dealerships to enhance customer engagement.

Pros & Cons

Pros
  • Supports instant live agent handoffs whenever bots encounter complex queries.
  • Never misses an inbound lead or after-hours customer inquiry.
  • Unifies WhatsApp, web chat, Messenger, and phone calls into one inbox.
  • Easy drag-and-drop editor allows non-technical users to build chat flows quickly.
Cons
  • Removing software branding requires upgrading to higher subscription tiers.
  • High-volume broadcast messaging incurs extra per-message Meta/WhatsApp API fees.
  • Entry-level trial period is brief compared to broader SaaS alternatives.

Features

Key features

E-Commerce & Inventory Integration

Connects with online storefronts to provide direct product recommendations, order tracking, and checkout assistance.

AI Voice & Inbound Call Receptionist

Answers inbound phone calls, gathers customer request context, and delivers organized follow-up summaries to human teams.

Unified Team Inbox & Live Agent Handoff

Centralized multi-agent inbox allowing support teams to co-manage customer conversations and take over from AI bots seamlessly.

Multi-Channel & WhatsApp API Automation

Automates interactions natively across WhatsApp Business API, web chat, Facebook Messenger, and Instagram.

No-Code Visual Chatbot Builder

Allows non-technical teams to visually design automated conversation flows, FAQ handlers, and lead qualification paths.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
3
Billing currencies

Interface languages

EnglishDutchGermanFrenchSpanishItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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