About AutoChat
AutoChat is a virtual assistant for dealership websites, now part of the Novaco AI platform. It is designed to handle customer interactions for automotive dealers.
AutoChat, formerly an independent product, is now part of the Novaco AI platform, specializing in virtual assistants for the automotive industry. It provides a virtual assistant for dealership websites to manage customer interactions. The platform also includes tools like Nova Companion for dealership employees and Nova Messaging for WhatsApp, indicating a focus on multichannel communication. While detailed features and pricing are not available on the announcement page, the product is positioned as a solution for car dealerships to enhance customer engagement.
Pros & Cons
- Supports instant live agent handoffs whenever bots encounter complex queries.
- Never misses an inbound lead or after-hours customer inquiry.
- Unifies WhatsApp, web chat, Messenger, and phone calls into one inbox.
- Easy drag-and-drop editor allows non-technical users to build chat flows quickly.
- Removing software branding requires upgrading to higher subscription tiers.
- High-volume broadcast messaging incurs extra per-message Meta/WhatsApp API fees.
- Entry-level trial period is brief compared to broader SaaS alternatives.
Features
Key features
Connects with online storefronts to provide direct product recommendations, order tracking, and checkout assistance.
Answers inbound phone calls, gathers customer request context, and delivers organized follow-up summaries to human teams.
Centralized multi-agent inbox allowing support teams to co-manage customer conversations and take over from AI bots seamlessly.
Automates interactions natively across WhatsApp Business API, web chat, Facebook Messenger, and Instagram.
Allows non-technical teams to visually design automated conversation flows, FAQ handlers, and lead qualification paths.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About AutoChat
AutoChat is a virtual assistant for dealership websites, now part of the Novaco AI platform. It is designed to handle customer interactions for automotive dealers.
AutoChat Details
AutoChat's In-App Market Place
Does AutoChat have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD, EUR, GBP
Pros & Cons
- Supports instant live agent handoffs whenever bots encounter complex queries.
- Never misses an inbound lead or after-hours customer inquiry.
- Unifies WhatsApp, web chat, Messenger, and phone calls into one inbox.
- Easy drag-and-drop editor allows non-technical users to build chat flows quickly.
- Removing software branding requires upgrading to higher subscription tiers.
- High-volume broadcast messaging incurs extra per-message Meta/WhatsApp API fees.
- Entry-level trial period is brief compared to broader SaaS alternatives.
AutoChat's Support Options
Email Address
[email protected]Contact
+3233756933AutoChat's Alternatives
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