AutoElevate

Designed with real-world technician workflows in mind, AutoElevate balances automation, visibility, and mobility in one streamlined platform. At its core, the software enables robust rule-based automation triggered by UAC events, allowing technicians to approve or deny privilege requests as one-time actions or permanent policies. This reduces repetitive tickets while maintaining strict access controls. One standout feature is automatic PSA time entry creation—every technician response is logged for billing accuracy, which is especially valuable for MSP environments. The platform also includes detailed ticketing automation, capturing requestor data, machine details, status, and outcomes for clear audit trails. Real-time remote privilege management allows technicians to approve requests from mobile devices, making it practical for distributed teams or after-hours support. AutoElevate integrates into broader CyberFox offerings such as password management and DNS filtering, creating a more complete security stack. It supports industries including state and local government, K-12 education, higher education, manufacturing, and enterprise IT departments. Overall, AutoElevate is a focused, productivity-conscious PAM tool.