About INFORM
INFORM® Branded Calling by First Orion is an enterprise-tier telecom solution designed to solve a critical business problem: consumers refusing to answer unknown phone numbers.
INFORM® Branded Calling by First Orion is an enterprise-tier telecom solution designed to solve a critical business problem: consumers refusing to answer unknown phone numbers. By injecting verified, 32-character text strings and company logos directly into carrier networks, it helps legitimate organizations separate themselves from scammers. Its deep emphasis on security—especially when paired with SENTRY anti-spoof protection—ensures that bad actors cannot hijack your brand's reputation. While the visual display depends on the recipient's mobile carrier and phone model, it remains a premier tool for high-volume call centers, healthcare providers, and financial groups looking to maximize contact rates and protect brand integrity.
Pros & Cons
- Comprehensive, detailed call dashboards make tracking your exact telecommunication ROI simple.
- Powerful SENTRY cryptographic verification locks out scammers trying to spoof your numbers.
- Carrier-level deployment means consumers see your branding instantly without needing an app.
- Volume-based enterprise costs can be prohibitive for casual or low-frequency small businesses.
- Focuses exclusively on mobile wireless networks, with fewer features available for legacy copper landlines.
- Total feature layout rendering varies slightly based on the specific end-user device model and carrier tier.
Features
Key features
Changes outbound name layouts and reasons depending on which department or operational campaign triggers the dialer.
Delivers full high-resolution company branding visuals on Android and compatible iOS devices across top networks.
Generates temporary cryptographic keys for outbound calls to block unauthorized third parties trying to spoof your numbers.
Delivers rich text branding directly inside wireless networks without requiring consumers to download any third-party app.
Replaces default unknown strings or flagged spam warnings with up to 32 characters text to show business name and calling reason.
Additional features
Synchronizes naming registries across top networks from one cloud source.
Measures answer rates, engagement spikes, decline counts, and total talk time durations.
Connects teams to quick account creation toolkits to deploy branding parameters in under 10 minutes.
Validates corporate identities to shield clean company numbers from mistaken spam classifications.
Provisions pre-built setups for major customer experience platforms like Five9.
Sets hierarchical administration layers over multi-department calling campaigns.
Syncs programmatic branding alterations within automated dialer workflows.
Pricing
Monthly plans
- 2 branded display names for up to 8 phone numbers
- INFORM's Standard Analytics
- 4 branded display names for up to 18 phone numbers
- INFORM's Advanced Analytics
- 8 branded display names for up to 40 phone numbers
- INFORM's Advanced Analytics
Countries & Languages
Available in
Interface languages
Billing currencies
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About INFORM
INFORM® Branded Calling by First Orion is an enterprise-tier telecom solution designed to solve a critical business problem: consumers refusing to answer unknown phone numbers.
INFORM Details
INFORM's In-App Market Place
Does INFORM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- 2 branded display names for up to 8 phone numbers
- INFORM's Standard Analytics
- 4 branded display names for up to 18 phone numbers
- INFORM's Advanced Analytics
- 8 branded display names for up to 40 phone numbers
- INFORM's Advanced Analytics
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹), RUB (₽), CHF (CHF), SGD (S$), MXN (Mex$), HKD (HK$), IDR (Rp), USD
Pros & Cons
- Comprehensive, detailed call dashboards make tracking your exact telecommunication ROI simple.
- Powerful SENTRY cryptographic verification locks out scammers trying to spoof your numbers.
- Carrier-level deployment means consumers see your branding instantly without needing an app.
- Volume-based enterprise costs can be prohibitive for casual or low-frequency small businesses.
- Focuses exclusively on mobile wireless networks, with fewer features available for legacy copper landlines.
- Total feature layout rendering varies slightly based on the specific end-user device model and carrier tier.
INFORM's Alternatives
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Soliton ID Manager
An information asset access management platform that automates user lifecycle operations and visualizes access rights…
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